wooden_flower Volunteer Community Mentor.
A game box LINER was listed in the games category and I mistakenly assumed that it was actually a game since it was grouped with the games and not with game memorabilia. I promptly returned the paper and the seller will not return my messages or work with me on this and I blame both him and eBay for allowing a piece of paper to be listed among actual games.
The item was listed on the aggregate page for this game as an "open box" new item, not as a liner sleeve.
1 BEST ANSWER
Accepted Solutions
Did you open a return request? eBay generally can't help with a return unless you open a request, but it is worth asking. As long as you have tracking showing delivery, they may let you open a request now and post the tracking.
To speak to customer service, follow the instructions on this page to work through the automated assistant to request a call back - select agent when it is an option -
https://community.ebay.com/t5/Selling/How-do-I-contact-Customer-Support/m-p/32016431#M1783851
If they can not help, contact your credit card issuer and ask them to open a dispute for a return with no refund.
Did you open a return request? eBay generally can't help with a return unless you open a request, but it is worth asking. As long as you have tracking showing delivery, they may let you open a request now and post the tracking.
To speak to customer service, follow the instructions on this page to work through the automated assistant to request a call back - select agent when it is an option -
https://community.ebay.com/t5/Selling/How-do-I-contact-Customer-Support/m-p/32016431#M1783851
If they can not help, contact your credit card issuer and ask them to open a dispute for a return with no refund.
You must not have selected 'not as described', since a seller can not decline a not as described return.
You can try talking to customer service - they probably have a better chance of dealing with a return request with the wrong reason, than no request.
