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Arrange for pickup/didn’t scan any code

I just had my first experience with selling an item and the buyer requested pickup. Everything went well concerning the transfer of the item and I received payment.  I didn’t realize I was supposed to scan a code on the buyers phone. I doubt the buyer knew based on our interactions. What should I do? 

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Arrange for pickup/didn’t scan any code

Go to

 

Seller Hub > Orders > Awaiting shipment

 

Locate the item, click Mark as shipped (even though you did not ship).

 

For future reference, if you offer Local Pickup, and the buyer selects it, s/he will receive a message from ebay with the QR-code, as well as a 6-digit code.  You scan the QR-code with your phone, or enter the 6-digit code into the transaction on your computer.

disneyshopper
Volunteer Community Member

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Arrange for pickup/didn’t scan any code

Thanks, Disneyshopper - what happens after that ?  Does the buyer need to acknowledge that they have picked it up ?  

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