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4PX post service are a SCAM ?

Hi, I bought 4 items in diferent times from the same seller, him sent with 4PX post company, after almos 2 months the first item no arrived to me and outher 3 items is the same, with less time, around 30 days, now I saw many costumers complain with saller and left negative feedback, some one have the same problem? I can't open the dispute because the seller put 60 days previusle to the item arrive, wht I can do to protect my self?

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