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Forum Posts

Update to Image Issue

Hi all, Thank you for your patience and once again we apologize to everyone who experienced issues with being unable to view images in listings as the images are taking time to load or no images available.The Product team has informed us that the iss...

User avatar by Community Team Community Team
  • 330 Views
  • 0 replies
  • 24 helpful

NO EBAY PROTECTION FOR A TOP LEVEL SELLER

NO EBAY PROTECTION FOR A TOP LEVEL SELLER Need Help please power seller always ships in 1 day a Buyer left a negative asked us to cancel an order right after they paid so they could add allstate insurance on ebay.. we said fine refunded them in full....

Heads Up - Canada Post Strike again this week

So Canada Post is supposed to go on strike on May 22. Just a heads up if you ship to Canada that perhaps you want to turn off your sales to Canada for right now (and not order from there for the time being). Yes, we had a strike six months ago, but t...

Resolved! Create New Account...Transfer Items?

Hi, If I create a new account can I transfer items to it? Yes, I want to do this because of an awful FB...the only one I have. *My 82 y/o mother maintains this account. Post retirement fun. Only now, with this experience, it's not. See: I did some re...

eBay holding $2,000 + restricted me

eBay restricted my account and is holding over $2000 from me. I was okay with the initial 72-hour hold on payments after delivery, as long as I received my money. In just 10-14 days, I shipped out $2000 worth of orders. But after delivery, eBay sudde...

Seller Hub

I cannot get to Seller Hub. I have NO Seller Hub Tab anywhere. What am I missing? I have watched tutorial videos, but my screen doesn't match the tutorials.

User avatar by Explorer
  • 94 Views
  • 7 replies
  • 0 helpful

Language Barrier Made A Mess

I sold an item to a buyer who doesn't speak or read English, so he neglected to understand my item description before purchasing. I clearly stated "open box" and described what that entailed in the item description. I gave the buyer the option to can...

Charges on fvf should not be legal

So If I sell a item for 10,000 to a state with high taxes like 10% that would bring the total to 11000 then they get to take an additional 150 in fees just for taking taxes from the buyer if the final value fee is 15%. Why. Should this be ok? So they...

User avatar by Enthusiast
  • 608 Views
  • 46 replies
  • 3 helpful

Issue with Return Label - Incorrect Ship-To Address

Hello eBay Community,I'm encountering an issue with a return request and was hoping someone could provide some assistance.I sold an item, and the buyer requested a return. I accepted the return request through eBay and purchased a return shipping lab...

User avatar by Adventurer
  • 45 Views
  • 2 replies
  • 0 helpful

Account Restricted Due to BBE

My selling account has been restricted and funds are on hold due to a Bad Buyer Experience (BBE). How I recover my account? Please write me any suggestions. This occurred due to the cancelations of 3-4 items due to out of stock. Please any expert can...

Accidentally Marked Item as Paid - HELP

I was going to create an invoice for a buyer and with the scroll of my mouse, accidentally hit the button underneath - "mark as paid." The transaction is showing on both ends as paid; I called ebay and their suggestion was to have a payment done thro...

Need help appealing my seller status

I have had an eBay store for over 20 years. It is a sideline hustle for me.I never understood why they were trying to be my parents/boss, telling me that my sellers performance was this or that, my sales were down or up and kept giving me sellers sta...

User avatar by Adventurer
  • 539 Views
  • 31 replies
  • 3 helpful
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