A few weeks ago, I sold some NASA lithographs to a buyer in Europe (I'm
in the U.S.). I used Global Shipping, so the buyer paid me for the
domestic shipping and I don't know what transpired between him and eBay
for the overseas shipping costs.When he...
I recently put up for BIN a number of Star Wars promotional photos. I
made a separate eBay listing for each photo, but offered to send a
revised invoice to lower the shipping fees for anyone who bought more
than one photo. Even though I did not check...
I was very surprised a few minutes ago to get a message from the buyer
of an auction of mine that just ended, saying, "I can pay your seller
fees if you want to realist this. I really don't need it. Sorry." Should
I write back and ask why he doesn't ...
I've been selling smallish items on eBay and sending them via USPS. Now
I'm selling a computer, so I researched the shipping options and saw
that FedEx has terrific discounts for eBay sellers. So I chose "FedEx
Ground or FedEx Home Delivery" as the s...
Hi, CC. Yes, I did look at all the menu options in the Resolution
Center. They all say "0" cases or requests. Would the buyer only have
received a terse "Return declined" message?
I had checked the Resolution Center earlier today, but apparently it
only records when a case has been opened. There was no sign of the
return request. Does anyone here have suggestions on the best thing to
do once a return has been declined and the ...
Thanks for the explanation of that process. I don't think the buyer saw
the details of my response, right? Seems to me the return response page
said that my response wouldn't be shared with the buyer. So should I
respond to the buyer's personal messa...
Hi, PJ, thanks for helping. As mentioned, the buyer said the photos were
the "wrong format." In fact, they were just as I described them; they
simply weren't the format he preferred. Here is what the buyer put in
his return request: ReasonJust didn't...
