cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

refund

The seller cancelled my order on September 03.

Do you know when i am gona get my money back?

Message 1 of 3
latest reply
2 REPLIES 2

Re: refund

Did you get the confirmation from ebay that the order was indeed cancelled? Is the seller in managed payments? People experience various problems with MP causing various delays. Moreover, if you paid with CC and seller is in MP, it may take 3-5 days to be credited to your account + any delays caused by problems with MP. It's been now 6 days so you should have it by now, presuming that it was indeed officially cancelled.

 

I would wait a day or two for your refund to appear in the account you used to pay for the order. In the meantime, I would contact the seller and ask if they actually see that your payment was deducted from their account and when it was deducted.

Message 2 of 3
latest reply

Re: refund

Managed payment refunds may take several days to be credited back to you. Credit card refunds usually are not direct and most times will not show up until the next month CC statement.

Message 3 of 3
latest reply