Cannot Delete Sold Items

[este3806]

Ever since the last update I cannot delete any of my sold items. I only delete after 30 days or I have received positive feedback.  I even have an item that was returned and refunded and not only can I not delete it from my sold items , it is also now shows as an item awaiting payment! 

I have uninstalled and reinstalled. I have restarted my phone. I have used a laptop to delete an item that still shows in my sold listings on the app. I have called EBay several times and have posted to the community without a resolution. 

My husband had not updated his app and I was able to use that with no problem , but his app updated .  Help, please.

[mobile_feedback]

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@este3806 wrote:

Ever since the last update I cannot delete any of my sold items. I only delete after 30 days or I have received positive feedback.  I even have an item that was returned and refunded and not only can I not delete it from my sold items , it is also now shows as an item awaiting payment! 

I have uninstalled and reinstalled. I have restarted my phone. I have used a laptop to delete an item that still shows in my sold listings on the app. I have called EBay several times and have posted to the community without a resolution. 

My husband had not updated his app and I was able to use that with no problem , but his app updated .  Help, please.

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Thank you for taking the time to post in the forums and sorry if we did not see your previous posts. When you delete an item on the website it continues to show in the app? We will file this for our selling team to look into.

[este3806]

yes, and also an item that I recently refunded is now not only still in my sold section, it also shows as an unpaid/ awaiting payment?