03-27-2024 03:53 PM
I have a customer who it trying to put several of my items into her cart, so that I can send her a "combined shipping" invoice. It's not letting her stating that I am on vacation. ???? I am not on vacation!!!
I went to the area on my site where I would schedule time away due to vacation, and I don't have time away scheduled. ???? I am confused and I don't know where to go from here to help her out.
Any suggestions??
Linda
03-27-2024 03:57 PM - edited 03-27-2024 04:01 PM
Hello,
First off, check your settings under this link:
https://www.ebay.com/vac/timeaway
Hit edit and make sure they are not enabled here.
Another possibility is that the person has items in their cart from another seller and that is what is triggering the message. They may need to verify that all the items in their cart are from the same seller just in case.
I also checked your listings and was able to add to cart just fine, and you don't show that you are away on vacation. You should be fine there.