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ASK ME ABOUT: Product Research (formerly known as Terapeak)

Hello Everyone, We're thrilled to announce the launch of our brand-new interactive series, which is set to take the place of our former "Monthly Chat with eBay Staff" program. This series is designed to bring you closer to the heart of eBay's operati...

Resolved! Listing error . What would you do

Hello , I listed a lot of toys and used the auto filler option on eBay. Unfortunately I missed an error in the listing. It stated 55 pieces however my lot only contains 26. It sold a few days ago I contacted the buyer twice but no response. Shipping ...

Just liars and thieves

Still no help from ebay. Still having me call them every day for them to tell me they do not know.Horrible people who take joy in lying and stealing.They keep asking for more info to just keep from paying.They have as much info as the govt, on me and...

2 orders, same items, 2 new accounts, same person, same address

I just got 2 orders for myMerry Brite Christmas Dishes Place Setting: Dinner Plate, Salad Plate, Bowl, Cuphttps://www.ebay.com/itm/165465841498 from 2 different accounts, both with 0 feedback. One order for 1 setting, the 2nd for 3 settings. The acco...

Re: INR claims that are refunded/then delivered

In this thread, message #23 from Kylehttps://community.ebay.com/t5/Selling/BUYER-NEVER-PAID-FOR-ITEM-RECEIVED/m-p/34179299#M2327669 kyle@ebay wrote: @dhbookds wrote: To keep this simple........is there an ebay policy that will refund the seller in th...

eBay needs to EXTEND the claim period on the Item not received Claim

Item not received claims are on the rise this time of year and eBay owes it to Sellers to improve their protection by automatically extending the INR claim period from 4 days to at least 10. Little known fact: eBay will extend a normal INR claim peri...

Sales down 90% bleep EBAY!!!!!!!!!

First, I have 2 accounts and this post is about my other account: ModifiedexperienceMy sales were down almost 90% at one time during the past months, and I like many others became very frustrated.I sell NOS parts, which can be somewhat competitive bu...

[UK] Anyone know why my item isn’t showing internationally on eBay US?

[UK] Anyone know why my item isn’t showing internationally on eBay US?item:https://www.ebay.co.uk/itm/333874614992?mkcid=16&mkevt=1&mkrid=711-127632-2357-0&ssspo=bBuW7Ns5Rfm&sssrc=2051273&ssuid=bBuW7Ns5Rfm&var=&widget_ver=artemis&media=COPYUK eBay li...

Android uploading photo problem

My android laptop just updated to the latest ebay app and now when I try to upload photos to create a new listing:1) I can't access photos on cloud2) The photos tab shows all photos in random3) Albums tab shows only the Downloads album In the past I ...

Page keeps jumping when I type on selling page

Every time that I try to put up an auction for sale the page jumps as I try to type! Very frustrating to try to post an auction! Any ideas are welcome. Thanks.

Buyer trying to return a switched item

I have received a request for a return from a buyer who claims the item I sent him is damaged. There are several things leading me to believe that this is a scam return request and that the buyer is trying to return a different item than I sent to hi...

Where do buyers get their return postage?

I've been getting this question more and more this season and I don't exactly know the answer as I've never returned anything as a buyer before on ebay.Some tell me all they get is an email and don't know where their return postage is. I tell them I ...

Should I even bother?

A buyer claims their credit card sent them a notice of payment made to me for an item and they received a shipping notice but no item. Yes, their messages is pretty vague and confusing. I wasn't able to find any purchases made from that buyer's ebay ...

Trading assistant in Gainesville FL

I'm looking for someone in Gainesville FL to sell my stuff. Shoes, purses, a Bose speaker, glasses frames, etc. All good quality stuff in good shape. Anyone? Thanks, Sonya

Your refund did not go through. Please use a different payment option and try again!

I tried (many times), but it WON'T let me refund my buyer!

Item not received and asked for refund - a great example of a buyer abusive buyer's policy

Hi there, I have recently come across a buyer that is a great example of abusive of buyer's policy just want to share with fellow sellers, below are the sequences of event: 17 Dec - A buyer who bought an item from me on 8 Nov opened an "INR" case sta...