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just a reminder

Post offices will be closed and regular mail delivery suspended on Thursday, Jan. 9, as the U.S. Postal Service marks a National Day of Observance to honor former President Jimmy Carter, who died dec 29 at age 100. There will be limited package deliv...

Resolved! eBay International Shipping Hold Up/Issue

I have had my first hiccup using the eBay International Shipping Program. A sale I shipped out early last month is stuck in customs (Chile Customs) and the tracking states "Destination customs - Delayed by customs due to lack of documentation." It wa...

Refund fun

I sold an item to a sweet buyer, and after a nice conversation, I decided to give him a partial refund. We messaged and he is quite happy with the offer. So I go to the refund entry and put in the amount and come to the refund source which only gave ...

eBay best offer not working?

Buyer made best offer, I accepted. Instead of the accepted best offer price, buyer is being charged the BUY IT NOW price. What's going on? I ended up cancelling the sale and asked the buyer to try again. Buyer tried again, I accepted the best offer, ...

I accidentally denied a buyer's cancelation request, and now I have no option to do so.

I was printing the shipping label as the user sent in a cancelation request, it sent me the notification but when I went to it, acted like nothing had happened, so I figured it was a glitch. I then get a message from the buyer asking me to please can...

Resolved! Ebay sending offers to buyers

I just recieved an email from a buyer stating she had recieved an offer for one of my items. The offer was good for one day and she was wondering if I would still honor it. I don't send offers and my listings are not set to accept or send offers. I j...

Resolved! Why do I keep getting charges accrued for my buy it now listed item?

I'm selling 1 item and I keep getting pinged 8-10 dollars daily to keep it listed. I have it set to advertise and pay 13% when the item sells but it hasnt sold yet and the payments keep rolling in for over a month now. What is happening?

How to find a username or a store name in ebay search?

Been here 20 years and i cant figure out how to find a user or even a store on ebay....... I know if you drill down in the advance search it is possible but why isnt it possible to put someone's store name in the search bar and bring it up? or is it ...

Buyers Don't See Discounted Prices on Promotions/Sales Until They Check Out

I just set up a promotion wherein about 200 items are discounted 30 percent off. But Ebay has changed the way in which promotions are listed so that the sale/discounted price does not show up until the buyer checks out and pays. Let me elaborate. If ...

Complaint about the Ebay Authenticity Team

Hi All We sent a jewelry item to the eBay Authenticity Team for verification following a sale on Ebay. We included two GIA diamond reports for each earring and had the earrings hallmarked with UK Assay Office hallmarks to meet UK hallmarking requirem...

Apparent listing violations

Search text:5.64LB Beautiful Natural Purple Grape I found 9 listings same picture from 5 different sellersI stopped there. Unable to reach ebay by ANY MEANS TO REPORTData is NOT shaming/tarnishing

EBay shows 1496 Active listings, yet my store only shows 1478..How do I find the missing 18?

EBay shows 1496 Active listings, yet my store only shows 1478..How do I find the missing 18?Also My return Policy is for 1484 and not 1496..Hiow Do I find those missing 12?

Promoting and Discounting.

I have been selling on eBay as a store owner since 2004. I have seen it change from a "sell what's in my garage" to a marketplace for massive size sellers. Ill save my rant for how eBay has gone from being a small business friendly marketplace to bei...

Does anyone have an answer to this? My selling numbers in my Current price column are now all black.

It was easy to read when the items with bids were green and the items without bids were red. I use a desktop. Please help!!

During a Markdown Sale, can Best Offers be automatically adjusted?

I've noticed during markdown sales, that a few buyers have had to contact me to purchase an item that was on sale. When revising the listing in question, I noticed that the Best Offer was the original amount that was set when the listing was first cr...