Returns

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customer service

I bought a ge xwfe refrigerator replacement water filter from a seller. Apparently none of his filters worked, as he went out of business although I contacted him within a few days for a refund. All of my buying information seems to be erased in the ...

Buyer requesting refund for item not described

We overly packed a radio in a box 3 times the size of the itself withe bubble wrap and a bunch of large padded envelope and card board to keep it in the middle immobilized and safe. Buyer sends us picture of a smashed radio and claims it wasn't packe...

Major issue regarding USPS and damaged item/unresponsive

(Cant find the right location for this thread but) I have a major issue on my hands but I'm just unsure what to do at this point. I don't want to end with what I think is the inevitable here but here goes, I purchased an item probably back around in ...

No refund on returned item need a good phone number for this site

I ordered an item, received the wrong item, returned the item and did not get my funds returned

Cancel order - will this affect in my stats as a seller

Hello thereToday I have sold one item (car part if it does matter). The buyer contacts with me and asks me to cancel the order, because it wont fit on his car. I have the "ask the question if you are not sure" in all my active listings. But noone rea...

Something I bought shows “ Provider Label Rejected”

Hey guys, first time around here. I bought something March 2. it was sent and I’ve watching the tracking system daily. On the 14th it got to Miami and after getting there I got an update showing “ Provider Label Rejected”. I have no idea what to do, ...

i want refund

Ebay requiring photos from buyers for a INAD return? Is this something new?

As a buyer, I went to do a INAD return tonight but before I could get to the end of the return process ebay was REQUIRING me to attach picture(s) to the complaint. The "submit" button was shaded unless you attach picture(s). Is this something new?

I recieved a box that had an empty box from another laptop in it.

Won an auction from a 1st time seller for a 17.3" laptop, I received a USPS package and inside was an empty box from a 13.5" laptop. Seller states he packaged and shipped everything and that I must be scamming him. He did agree to a refund stating he...

Dispute over item bought via collection

I work for a charity and recently bought a table tennis table for our day centre servicing people living with dementia. Its was second hand and wasn't perfect as stated but would be okay for us a table only required a couple of wheels. On collection ...

MAL SERVICIO

EBAY NO ME PROTEGIO COMO CONSUMIDOR , ES LA SEGUNDA VEZ QUE NO ME LLEGA EL ARTICULO Y ME LO COBRAN , DICIENDO QUE SI LLEGO EL PRODUCTO , POR LO QUE CREO QUE PROTEGE MAS AL DEFRAUDADOR QUE AL CONSUMIDOS , YO CREIA QUE ERA BUENA EMPRESA . DEJARE DE COM...

Refund/Return

Hi,I had a sell thru eBay international shipping going to Taiwan, 10 Items total of $1000.I received an email from eBay saying the Items ( POS Printers ) could not be sent - no reason - and they were giving me credit for the sale, but they were refun...

I bought the item and it was broken and I ask seller for return it back and seller agreed return it

Resolved! Return case on hold, strange timeline and unclear instruction

Hello everyone, I am a buyer and after an issue with an item, the seller requested I start a return. However the hold reason seems weird. The hold is for the authenticator to verify the item (which the item was originally sent to an authenticator) bu...