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Current and resolved technical issues - updated as of 04/23/2024

The following are ongoing technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider contacting Customer Support here to be added to the open tickets. We have included the refer...

Listing Impressions not clickable in Seller Hub

Any else notice that Listing Impressions is no longer clickable in Seller Hub under the Traffic section? Data still shows if you click on one of the other headers (Click-through rate, Listing Views etc). This seems to have changed sometime today or y...

Sold Ended Auction Banner Message Is Not A Proper English Sentence

As title states:

"Our server is down"

I am trying to access my Seller Account, but all I get is the server down page. This has been going on for several days.

Ebay tech issues

For the past two days, ive been unable to track purchases, see any messages or check my items I’m selling.What is going on?

Ended Watchlist filter default stuck on All Categories

Hi, Just noticed this week that the watch list for ended items isn’t defaulting to “ time ended-recent first” anymore. It starts out at “all categories “ which flips the order of the list. I have to manually change it every time I open the app now. D...

Ebay email notifications delay and/or out of sync

Over the last month ebay notifications are coming in late or are just never received. The emails that do come in later are typically out of sync. For example, had an issue on where no email notifications came in on 5 offers received. I went into my e...

The item preview with the small picture on the left side of the watchlist not available

macOS Monterey 12.17.4 Safari 17.4.1 Log in, go to Watchlist, open it, the item preview with the small picture on the left side of the watchlist regardless the active or ended status IS not working, no picture, no preview. Tested it on german and eng...

My eBay items I have sold are giving me weight of 1 ounce and all dimensions 1 inch. What's going on

All items I've sold say 1 ounce and package dimensions 1x1x1 in. My customers have all paid for shipping . What's going on?

All my DRAFTS disappeared!

I assume that Listing went down. Please fix. I just spent last 2 days listing and just had to add pics and now they're gone.

Listing tool is down

will not let me list items on the website, can use my phone but I prefer to list using a laptop and the site is malfunctioning

Unable to post new listings 4/19/24

I was able to post a handful of listings early today. I took a break for dinner and family time, came back to resume my listings and Ebay seems to be hanging. I tried to create new listing and searching and creating similar listing, neither of which ...

Ebay down again

This is happening far too often. We should be getting credits on our fees because Ebay is down so frequently and sellers can't list.

technical issues on web site/relisting

website is down in Va. unable to relist items for sale...

Listing not working

"Well, this is embarrassing. We're sorry, but the listing tool isn't working right this second. Please try again later." Also a draft disappeared when I tried to work on it.

Listing tool is down

I can't list new items or revise listings. Drafts also will not post. Says it's a "global error" and that it's "not working right this second" and to try again later. Doesn't say it's being worked on or anything. Last night, eBay also tried to claim ...