Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Forum Posts

No option for choosing Fed Ex on shipping label page

Hi everyone! I'm having a little problem with the shipping label page. I sold an item that needs to go through Fed Ex. When I checked the eBay shipping label page, it won't let me choose Fed Ex. It only has USPS or UPS options. The label page has com...

$25 for shipping?

I initially paid $14 and change for shipping USPS, for an acrylic tray. A few days later I got a notice from eBay that took another $11.19. Seems a bit high to me. $25 for shipping a tray??

Delivery Errors

When a delivery error appears to have been made by the delivery service, does that service not bear any responsibility for retrieving the item and getting it to the correct location?A message here today from a seller states that he received a negativ...

FedEx refunds way past 5 days.....

I still have 3 of the 7 FedEx overcharges unpaid almost 2 weeks later.... and 4 more from last week. Anyone else having this issue? Their note said it would be taken care of withing 5 business days. Anyone taking bets on if we see more tomorrow?

Resolved! Void/Cancel and Refund USPS Label printed via QR Code?

I literally printed out the label an hour ago, however I need to void it and eBay is telling me I cant. Using the standard "Action-> Void" takes me to a page saying "This shipping label can't be cancelled because it has already been used." I've voide...

User avatar by Adventurer
  • 188 Views
  • 9 replies
  • 0 helpful

Getting back charged for items already shipped

Hello, I hoping someone can explain to me why I keep getting an additional shipping charge on items that have already been shipped, this VERY FRUSTRATING and no one can seem to tell me why! The item I am shipping is just under 2lbs, 22in x 18in x 1in...

User avatar by Enthusiast
  • 109 Views
  • 4 replies
  • 0 helpful

How to mark a package as an electronic item?

Hi, I had sold something for around 340. The buyer lives in Guam and to be quite honest, this is my first time hearing about Guam. I was talking with the seller and they’ve told me that if I marked it as an electronic item, the shippers would treat t...

Seller not shipping the purchased product

Hi team, I need your advice, the seller is not shipping the product, as it is already paid 4 days ago. Tried to contact him and initially just told be patience but now its not answering anymore since 48hours ago. I've tried to cancel thw order, but I...

User avatar by Rising Star
  • 141 Views
  • 6 replies
  • 0 helpful

eBay International Shipping quit working

I've been buying/selling on eBay for many years. I joined the eBay International Shipping option this year. It worked perfectly at first and automatically listed all of my auctions for international buyers. Then it quit listing anything new I posted ...

User avatar by Explorer
  • 135 Views
  • 5 replies
  • 0 helpful

Cannot purchase shipping label (address outside US)

Hi,I'm trying to purchase a prepaid shipping label to ship an item that was purchased by a buyer in the US. The buyer paid for non-US shipping, but for some reason I am not able to purchase shipping via eBay. The error message says I need to have a U...

International Shipping to Brunei

Hello there. Somebody just wrote me a question from Brunei wanting to calculate shipping for a nightgown. I thought that eBay did that now. I hardly ever have an International order if someone could help me with this I would appreciate it. Thanks.

User avatar by Thrill-Seeker
  • 216 Views
  • 12 replies
  • 0 helpful

shipping to South Africa

hey hope someone can help with this, I live in South Africa want to buy on ebay but want to know do they ship it to our post office or to my house?our post office is not the best will be a big hassle to get parcels from them and dont want it to go to...

User avatar by Enthusiast
  • 7469 Views
  • 13 replies
  • 0 helpful
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