Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Errors on Seller Dashboard, Tracking uploaded and validated.

Who do I contact & how? My Seller Dashboard Seller Level is showing 4 orders this week against me under the Tracking Uploaded & Validated. All my orders are taken to PO and I wait and get receipts. They are all scanned. All of these 4 show at post of...

Shipping paid by seller, removed from my earnings?

The buyer paid $21 for shipping, but to print the mailing label my only option was to "purchase" shipping?! Will I get reimbursed? It appears to have been taken from my earnings.

Resolved! eBay Not Acknowledging A USPS Tracking Number I Entered Manually -- How Do I Correct This ??

If I use the USPS site to Track, the full details are available, including the fact the item was delivered. Buy has already posted Feedback for the transaction. However, eBay only shows that the Shipping Label was created.What to do ??

eBay Tracking Status Updates

Update as of October 27th, 2025The Product team has confirmed that this issue is now resolved. Tracking events for impacted orders have now been backfilled with USPS tracking events. -------------------------------------------------------------------...

Resolved! Buyer says item was delivered to the wrong zip code

A buyer is stating that an item was delivered to the wrong zip code. I googled the address with both the zip code listed on the account and the zip code USPS shows it was delivered to and it shows the same location. I opened a missing item search wit...

Shipping Costs too high for light items - eBay glitch?

In the past month or two, I've noticed that my extremely lightweight non-sports trading cards I've listed have dramatically increased in shipping costs. When I first listed the cards a few months ago, the USPS ground advantage shipping was around $5-...

FedEx Overcharge

FedEx Overcharges for eBay are outrageous. I sold a cello and shipped it - I paid $140 to ship it - that is about what is cost to have a cello shipped from any music shop. After the item was shipped and delivered - FedEx comes back and wants an extra...

URGENT BULK LABEL PRINTING ERROR ERROR GENERATING LABELS

I keep on getting this error message when i do my bulk shipping labels. It doesn't generate the PDF file for me to download or print the labels. This is like the 10 time getting this error message this month. I emailed merchantsupport_na@ebay.com. Ha...

How to solve USPS tracking updates not sent to Ebay?

USPS Priority shipping label bought and printed from the ebay platform with tracking # automatically applied to the order details on 10/20/25. In the last 2 days USPS.com tracking shows 4 tracking location updates as of 10/22/25, but ebay shows nothi...

Resolved! Ebay Standard Envelope - Honest input requested

I've been selling on ebay for about 2 years now and have been shipping my items USPS ground advantage. My items qualify for Ebay standard envelope and I am currently considering switching to that shipping method to save the seller shipping fees, save...

Resolved! Ebay Standard Envelope Question

I just got a new Rollo Printer and want to start using Ebay Standard Envelope for my shipments. I've seen some different info on where to place the labels on the envelopes. I just want to get some feedback from those that ship ESE. Do I place the lab...

Resolved! Trying to set up a shipping policy

I set up a shipping policy for media mail a few years back. Haven't been too active on eBay lately. Tried to set up a shipping policy for general merchandise. The site says I already have a policy for general merchandise -- which I probably do -- but...

Shipping on older listings?

First off thanks for all the help this forum provides. Every once in a while I run into something I need help with and I've always gotten good help and advice on this forum so thanks again. Ok, I've been putting up listings for over 5 years on this a...

Lost my tracking number as a seller

Hello everyone, I sold my first item on eBay a little over a week ago and I shipped it through my local post office with one of their labels, but I forgot to get the tracking number. Since I didn’t use the eBay label and lost the tracking number, my ...

UPS Access Points

I dropped off a couple of UPS packages at my local CVS today because they are an access point. They let me know that UPS has taken away their ability to text a drop-off receipt to you. As long as they scan it in front of you, it will show up on the t...