Shipping

Forum Posts

Sorted by:

Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Wrong address

Hello, Ebay had an old address stored on file which I havent used in 6 years. I need to to change the address but neither seller will respond. Please help with this. It should be too difficult, I just ordered these and they haven't been shipped. gett...

ESE with multiple orders - question about shipping labels

I listed two items separately, one with 2 oz ESE shiipping and the other with 3 oz ESE shipping. Both were won by the same bidder (total way under $20 limit). eBay combined the two into a single invoice. I don't want to "combine" shipping because it ...

Tracking a Package that is Taking the Scenic Route

So I mailed an envelope(4 1/8 X 9 1/2 inches) to Croatia with tracking where it was scanned by the post office.The 'estimated delivery has changed'...from May 14th-May 26th to May 30th-June 4th...reason 'running behind'.I do not have EIS...this is ju...

PIP insurance claim denial for coins shipped in ebay std envelope

Just for awareness if a customer buys and pays for 2 or more coins (separate orders ie didnt ask for combined invoice) and you ship them in the same ebay std envelope and copy the tracking, PIP will only pay out for 1 coin if the package is lost. The...

Resolved! Lots of USPS misdirected packages

Has anyone else seen an increase in USPS Ground Advantage misdirections recently In the last 30 days I've had more than 10 I had one that went from Philadelphia to Nevada to Missouri and finally back to Ohio Took 12 days to make the trip Customers ar...

USPS Shipping

DON'T USE USPS FOR SHIPPING ANYTHING! They charge a lot to ship now, but do not get your package to its destination on time. Their excuse is "it's in transit"! So you continue to pay more for their service and get less service. My suggestion is to us...

shipping problems with FED-x

Over the past year I have had 4 items shipped by sellers using FED-X to which never arrived, FED-X says they were delivered but thy were not delivered. FED-X is impossible to contact about problems, they have the system set up where you can never get...

Buyer not being able to buy, because seller supposedly does not ship to their location

My store is within the United States and I only ship within the United States. I have had several customers contact me saying that they can't put in an order, because of error stating "I don't ship to their location", their address is within the US. ...

Nice Change to Shipping Labels

Just noticed this change to the eMail notification of when you purchase shipping label from eBay. Now the eMail has a PDF file of the shipping label attached. The name assigned to the PDF includes the order number. This is something new that just sta...

Ship tip for card games and playing cards

Ship tip: for card games.After taking photos of cards wrap in a paper band to keep them from getting shifted and damaged in shipping. Really adds no weight and arrives neat and organized.

Shipping Label Underpaid Adjustment policies

This morning, I woke up to two Shipping Label Underpaid Adjustments on my Seller Hub, and at first, it seemed odd, as it was 2 adjustments for the same listing; one for $1.50 and then one for $5.24. Now, neither are accurate as it was a 3.5 pound pac...

Ebay deliveries to South Africa

The SAPO has now all but collapsed and the nearest branch is more than 200km away.Has eBay updated their free delivery service to South Africa, using courier services?

FedEx Ground Economy Claim Form

I have send a package per FedEx Ground Economy (selected by the buyer). The item has arrived damaged and I have refunded the buyer. Opened a claim via eBay Claim Form beginning of June. Talked several times (last with Jamil) with eBay Marketplace. Se...

USPS Lost in Transit ESE; eBay refunds from your money!

Buyer opened request for item not received that was shipped same day as purchased and scanned by USPS for eBay Standard Envelope. I get it, after a couple weeks I'd be wondering what's going on and think it'll never arrive. Buyer was patient even whe...

Do I ship items that are 'Awaiting Payment' as an Autopay sold item?

I haven't listed on ebay for five months, so perhaps this is a change I missed. I had three items that sold this week. One is paid and under 'Awaiting Shipment'. The other two are listed under 'Awaiting Payment' with a note that the autopayment will ...