Shipping

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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

what to charge for shipping as a seller? (and selling candy)

In the past I included a link to the USPS shipping calculator in my auction description and gave the weight of the package so that potential buyers could know what to expect for shipping costs. I never add anything for "handling", nor charge taxes. I...

How should I deal with a fraudulent buyer?

Hello all, I sold a used Head tennis racquet a couple weeks ago. The buyer then notified me a couple days ago that they were requesting a return and because the item was received cracked. They incuded a return postage tracking number and shipped it b...

How do I get a refund

I'm so angry. Yesterday I bought a game for fourteen dollars and right after I bought it they lowered the price to three dollars on the rest of the games in their inventory. I wouldn't be as mad but my order won't be in until Feb. 5. I cannot cancel ...

I bought from seller "iaql6422"

It was smallest-2-4-Android-6-0-Unlocked-smartphone.When the item arrived it was actually quite good. Has a great camera. Holds lots of apps and has good touch screen response. But, the strange thing is that there was absoutely no way to open this ce...

Return request denied on eBay, then requesting return on PayPal

So I have had a difficult customer. She bought a jacket that she knew was a looser big size. I do not accept returns. She messaged me saying it was too big on her and she didn’t want it. I denied her refund request and politely told her to easily rel...

Ebay money back guarantee question

So i purchased an item that I did not recieve. According to the tracking info it was delivered to my house but that package was no where to be found when I got home. I spoke to my local post office and got no where...basically they refuse to take any...

does the global shipping center close in Christmas ??

hello I bought an item for international shipping .. it reached the centre in Kentuchy on saterday .. fedex tracking indicated that the shippment is : Delivery exception :Customer not available or business closed INDEPENDENCE, KY whats going on ??

Item not arrived/Damage item

I bought a phone on Dec 14, and the delivery date says that the phone will be arriving on by Dec 21. It is already Dec 24, and the item just departed from the origin country. I got that information through the tracking number. The seller started the ...

Ebay decided case In my favor (buyer) and I printed return label but tracking is glitching?!

I purchased an Xbox one from a seller with 350+ feedback (100%). When I recieved the item the disk drive wasn't working. So long story short, I tried to get a return the seller didn't respond so ebay stepped in and ruled in my favor. I had to send th...

Refunds

how does Ebay decide to give a refund to a buyer? all my buyer had to say was not as decribed ! everything the buyer complained about was in my pictures when the item was for sale. is that all a buyer say to say : not as decribed? glad to refund if t...

Mailing as First Class Package, using large envelope but not rigid?

I had been mailing magazines in 9x12 and 10x13 envelopes, not bubble mailers. To make it acceptable as a First Class Package, I always sandwich the magazine between two pieces of cardboard to make it rigid. But let's say I have a magazine (1/2 inch t...

Padded Flat Rate Envelope Trimming and Sealing Tip

I often (almost always as it works out) overstuff PFREs, and have found the following helps in getting them sealed reasonably evenly, and also helps prevent sticky tag ends at the edges of the sealing strips when sealed. grab a stack of 6-8 PFREs, sq...

7" X 5" X 5" cardboard shipping boxes.

I'm having a hard time finding someone who will ship these boxes all the way too the remote "country" of Hawaii. Most sellers on Amazon and ebay will not ship ANY cardboard boxes of ANY size to Hawaii, period. I can understand big ones, but i'm looki...

Will eBay step in?

Hello! I bought an item and I haven't received it. I've been waiting for a month and then I contacted the seller. The seller assured me that he's sent the item though it's more than a month now and it's still not here. I asked for a refund, but the s...

Won an auction but the seller is not responding to my emails.

Merry Christmas,I've been making purchases on ebay now for over 5 years, even sold a few small items, and I just paraticipated and won my 1st Auction. The item was a guitar for my son for xmas, was gonna go ahead and just bite the bullet and buy him ...