Shipping

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Excessive Charge for Shipping Label

I sold an item and used calculated shipping. I entered my dimensions and weight correctly. The buyer paid 6.26 for shipping. I printed the label and used it. However, I saw today that the shipping label charge shows 163.15!!! $125.88 was deducted fro...

Resolved! Can Someone Explain This Tracking To Me?

I've never seen anything like it before. It said on the listing that the seller was in the U.S., one state over from me in fact, and it is a 3 oz strap for a CPAP machine, free shipping. Smart package between USPS and UPS?

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Confused about Ebay shipping cost and USPS cost

When I go to choose shipping Ebay has a different rate (higher) than the USPS. Here's the USPS for shipping priority:Here's the Ebay shipping rate for priority (notice it doesn't have flat rate?)When entering a shipping rate, do I use Ebay price or t...

Resolved! New shipping rates starting May 15

Hi everyone..I was hoping someone might be able to expalin the new Ebay shipping rate change effctive May 15th.The discounted shipping rate we get when purchasing labels through ebay, they are now going to list that same discounted rates for the buye...

Resolved! Am I crazy? Label postage price does not increase with increase in weight, consistently INCORRECT

I recently got 2 notices from USPS through eBay to me, stating I would be charged extra for my postage miscalculation (one for 60-odd cents, and one for $1.75). This did not make sense to me. As a long time eBayer who has been on since 1996, I know t...

Resolved! Confused with international shipping

Hello all, i brought an item from New York to me (in England) and they did the international shipping program and they sent it to Glennsdale Hights IL, which is Ebay's place for international packages to forward off to England and it says "Available ...

I need your help

Hi there,I had Oder onApr 12, 2024 sold by: lousy ragsbut from now I didn't see my Oder shipping or tracking numbe, and I try to contact to seller but l can't see their location, I try to ask my Oder but I didn't receive any confirmation, and there m...

Display Lower Shipping Cost To Customer

Ebay is going to make visible to the customer the discounted price I pay for shipping by buying my labels from eBay on May 17. I can ask them not to. Should I?

Why does eBay override my shipping weights?

eBay in safari is imposing shipping recommendations and not allowing me to enter weight and dimensions

Product never arrived. What should I do?

I bought two products, none arrived. It's been a couple of months. Tracking number does not work. Sellers doesn't seem to know what to do. Report page does not accept product code. Did I loose my money? What should I do?

Looks like I used same USPS shipping label twice, was scanned and accepted at counter, now what?

Wanted to send additional item to a user for a completed and delivered order. Went to shipping labels , found last delivered order. Used drop down to purchase another label, page was standard one with package dimensions and weight. My default for QR/...

USPS delays - heavy items versus light items

For those of you experiencing delays with USPS have you noticed if it has been heavier items? I ship a variety of items and it seems all my delayed packages (probably 20 in the last two months) were packages weighing about 10 lbs or more. I haven't h...

Resolved! Shipping Error by Seller

I ordered a package and when I received it, I realized that it wasn't at all what I ordered, even though the shipping label was right. The seller let me know, after messaging them, that they had accidentally switched my shipping label with someone el...

Any Issues Printing and orders Updating?

We are attempting to ship and labels are not printing and orders are not updating shipped etc. The labels show in label history but not able to print them or mark order shipped.

Anyone Have problems with items leaving the eIS hub?

I'm just wondering this, as, today I was contacted by a customer that hasn't received her package yet in GB. It went through the HUB, then it was passed off to DHL who further passed it off to a delivery service called EVRi. They tried delivering it ...