Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

issue with item shipping.

Okay so I mailed package on the 28th, it then said it departed facility and was on its way to TX(from IN) without any updates, it then said 7 days later that it arrived back at the destination I shipped from... This seems very strange and this is the...

As a seller, why do I have to pay for postage?

I am a seller. If I sell an item and the shipping is included in the total cost the buyer pays, then why do I still have to pay for postage?

Resolved! Returned envelope, what does usps sticker mean?

Last week this envelope returned to me Does anyone know whats the reason of the return according to the usps sticker?Address is correct, not insufficient as it says. what does *RFS* stand for? "refuse"? Buyer said never receive it. Accepted the refun...

"Free Shipping" glitch on Smartphone Application

I have never offered free shipping...in thousands of listings. A repeat buyer is insisting that her smartphone app shows "free shipping" while my PC screen clearly shows calculated shipping. She doesn't believe me, of course, and now I've lost a cust...

Automatic Return -Is there anything I need to know or do?

Spoiler (Highlight to read)Spoiler (Highlight to read) I just got this notice about a return. I just got this notice about a return. We've asked the buyer to ship the item back by Mar 12. Wait until you get the item back before issuing a refund.You s...

The fraud buyer may get my item! Please help me.

Does ANYBODY give me advice on how to communicate with United States Post Office near Elgin? I shipped item to Elgin March 4 from Japan, but PayPal told me this is the fraud. USPS tracking number show this item is located at USO RDA. I would like to ...

Resolved! eBay put case on hold, when I clearly showed that it's a scam

Hello, on 12 Feb I bought an expensive item from a seller with 90% feedback score.The value of the item is $799. I expected the item to arrive within the estimated time period. I paid $100 for the shipping which was set by the seller as US Priority M...

Refund policy

To me, eBays refund policy is eBay aiding and abeting a buyer to steel from sellers! A buyer has only to request a refund and eBay gives seller six days to issue refund or face penalties. They don't even bother to check to see if buyer is lieing! So ...

Juul Pods Shopping

I ordered pods and the seller said they’d ship within the same day and arrive on March 10 (I ordered them on March and I went back to the order and it says they haven’t shipped yet....and the seller hasn’t replied to any of my emails I’m getting extr...

I check apply to current listings to avoid shipping international but it does not stay checked.

I do not shipping internationally. I have all the countries I do not want to ship to check and I always check the box that says "apply to current live listings". When I go back to make sure I have everything in order, apply to current live listings i...

Delivered under 30 days or it's FREE ?!

No, I'm not delivering pizzas International sellers, BEWARE!It seems eBay is now refunding buyers if the item is not delivered under 30 days (+7 days of claim) despite the tracking status "in transit"We all know it often takes longer than that to arr...

Free Returns and Offering Priority Shipping as an Option

I want to offer two different mail services for my listings & free returns. If someone chooses priority shipping and wishes to return it, will ebay give them a priority shipping label to return or will the use the 1st class economy shipping?Obviously...

Bought a new phone which broke down, seller not responding about guarantee, what to do?

Hi ya all, I bought a brand new HTC 10 last July and it broke down last week, which I believe should still be covered by guarantee. I have sent couple of messages to the seller, wothout receiving any reply.Any ideas what to do? I have tried opening a...

For all Sellers regarding Seller Protection Policy

I sent this email to eBay this morning: " I have contacted eBay from the very first day of this transaction. I did NOT want to sell to this buyer and wanted to refund her payment, I was told by eBay I had to complete the transaction. What is happenin...

Resolved! Free Returns and Clothing

Hi, I am debating offering Free Returns. The thing that concerns me is that people will take advantage. I think of my 85 year old mother in law that takes advantage of free returns and NEVER buys anything. She just likes to try the items on. That men...