Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Refund failed? No idea why?

Hi, I tried to refund a buyer tonight and I got a message that"there was a problem sending your refund to the buyer" Ive tried several times.. More than enough money in paypal to issue the refund.No problems with my ebay or paypal accounts..All in go...

Resolved! RETURN

what should I do if the shipment I found it damaged, how to cancel and return the money to the buyer

Package stuck in Portugal customs for 4 months. USPS denied Insurance claim.

The tracking number is: CJ466092480US which has been in customs since September 14th. The buyer says customs can not locate this package and he has tried many times to get them to find it. I opened an insurance claim and even though they got no respo...

Getting a total shipping amount for multiple purchases.

When I want to buy multiple items and the seller is offering combined shipping, I know I can ask the seller for the total amount which will include the cost of the items plus the reduced shipping amount, but your policy is that I must commit to but t...

Buyer sent me a picture of a ripped open package and asked if i was trying to scam them.

This morning I received a message from a user who purchased a cell phone from me for $70.He asked me if I was a scammer because the package he received was empty.I said that I most definitely put the cellphone inside (have the receipt that says the p...

Return items

Last week a buyer opened a return request and i accepted it even though he's lieing and will also make me pay for shipping, since i accepted the return he hasn't done anything, on the return it says "return accepted" and above that says "you provided...

SNAD scam

To Ebay Totally disagree, We have provided top quality litho prints and canvases to our clients for over 30 years. This is not a cheap poster print. Therefore we have changed our mind and will not be offering you any returns, refunds much less paying...

Unable to open claim - PayPal

Ebay removed the item I already bought from listing. I paid with Paypal.When I applied for help to Resolution Center I got answer that there is no issue. Paypal recommended me to apply to Ebay.Does the exit exist from this circle?The item number I go...

return labels

I received an item and it was shipped free. The item was damaged and The seller refunded my money immediately but I need to send the article back. How do I print a return label.

Why I will never sell will eBay again: eBays scheme exposed

I had previously posted about how eBay screwed me over with a buyer who sent the return to an old address of mine (even after multiple attempts to contact ebay and tell them I’ve tried everything to figure out why THEY kept switching my return addres...

Printing labels for first class letters without paying for shipping

Does anyone else ship items first class letter ? How do you print your labels? I have developed my own software to do it, wondering if it would be useful for others.

Purchased item with shipping guaranteed in certain time, not shipped

On Sunday January 7th, I purchased a buy it now item and paid for it immediately. The ad clearly states shipping will occur between January 10th and Janaury 13th. The seller has a low feedback tract record of just marking his sold items as shipped, w...

Resolved! Item paid for and shipped. Now it’s unlisted

It won’t be the end of the world if I don’t receive this item, but I just thought it was strange. I paid for the item, didn’t get it shipped until almost a week later when I kind of bugged the seller about it but now the item was removed as a listing...

Shipped with UPS via Paypal but no entry in my Paypal summary about it.

Created a label on Jan. 5 that cost $17.33 but Paypal took out the retail shipping cost of around $21, as a hold I guess. Item delivered on the 8th. Why is there no entry in my Paypal summary about the UPS transaction. And how long before I see that ...

Got an official email from ebay " We've asked the buyer to ship the item .... "

Talk about receiving scam emails. Received the following official email from ebay on 1/12/2018, and it sure looks like one of those scam email. (1) We accept returns within 2 weeks. item sold on 12/8/2017, return requested on 12/19/2017, and today is...