Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Global Shipping Program Sent the wrong parcel

I have received the wrong items and the seller mentioned that Global Shipping Program has labelled the boxes wrongly thus sending me the wrong parcel. Resolution Center only brought me in circles which I couldn't even 'get ebay to step in' despite ra...

Shipping

I sold an item and the tme I listed to ship the item was 2 days. The item has not been paid yet and the 2 days have passed. Do I have to ship the item before recieving payment?

Resolved! USPS Keeps telling me my item is in transit every 24 hours

I ordered my item on the 18th, and ever since the 19th USPS has kept saying my item is “in transit”, it has said this three times now, which is strange since the item I ordered is from Nebraska and I live in Colorado, does anyone know what this means...

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Hi. Can i do dispute for partial refund

Hi!Recently I bought a laptop. But when I got it, I noticed that the description of the video card does not match what I got.I tried to communicate with the seller. But he said that when he sent all the characteristics coincided.I took screenshots of...

User avatar by Adventurer
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  • 5 replies
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Can anyone give me some advice what to do in this situation?

Hi people.I am absolutely desperate. I need some help, I do not know what to do.For the first time, I feel so insecure and unprotected on E-bay.I have ordered & paid via paypal some products (more than 5 in total) from hookbook8 seller at 5th Novembe...

Priority Mail package not delivered after 8 days, now delayed?

Bought a $65 item on the 11th and the seller shipped on the 13th so can't fault him. Estimated delivery date was 16th. Tracking # 9505515611997317091178 says today, The package is delayed and will not be delivered by the expected delivery date. What ...

User avatar by Guide
  • 1000 Views
  • 5 replies
  • 0 helpful

USPS Shipping To California

If I could, would not sell to any buyers in CA.But, instead, will go back to the carrier that I had a good deal of success-FEDEX.My past business, shipping west of the Mississipi was strictly FEDEX. USPS east of.Damaged and lost packages, mostly in C...

buyer trying to find faults to return item

Hi, i have sold many things on ebay and always had great FEEDBACK. This time i sold a corset dress which i bought on ebay but it was too small. The dress was in great condition but not a new condition. with general wear and tear. I listed the itme an...

User avatar by Rising Star
  • 260 Views
  • 5 replies
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Resolved! International Shipping w/ USPS - question about customs labels

Hello, I am trying to ship a package internationally for the first time, and I have some questions about labeling. I'm hoping someone who has successfully shipped with USPS First Class International Package service could help!I already paid for posta...

I ordered a backordered item and want to cancel it

Ordered an item online from retail website, items are on backorder over a month out and I'd like to cancel the order. The website has a cancel backorder ability but the check box doesn't show up on my phone. I have notified the company and no respons...

Resolved! How much longer do i wait?

The estimated delivery date has come and gone. The item was purchased 2 weeks ago. It still says not shipped. The seller has been very poor when it comes to responding back to me. 4 messages to the seller and I've only received one back... Which was ...

User avatar by Adventurer
  • 213 Views
  • 4 replies
  • 0 helpful

Resolved! I need specifics on return cut offs.

Hi,I sold a coat on 10/16, it was delivered on 10/23. On 10/24 buyer put in a return, said it was too big. The buyer was instructed to return by last week. It hasn't been returned yet, the return has now been updated for 11/27 return date. Now that's...

Buyer hasn't received item

Hi Everyone.I posted an item on the 7th November the day after the buyer paid.I received an email yesterday telling me it had not been delivered.It was sent 2nd class costing £1.22 the item cost £1.50.What will be my next step.Thanks in advance.

Return request for damaged item

I have a situation where a buyer received an item and then trans-shipped it to another country outside the US. It was opened overseas and the item was damaged. The buyer claims it wasn't packaged properly, but I find it more likely it was damaged dur...

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