Shipping

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Tracking Details

Hi all, The Shipping team wanted to share the following information from the issues with tracking not being updated. "We are aware that some sellers are seeing tracking details not update automatically to orders after purchasing a label. Our team is ...

VOIDED SHIPPING LABEL

Why does it take 15-21 days to receive a refund from a voided label? I also wonder where the savings from the shipping labels go, to the customer or does eBay take them. I recently voided a shipping label with a cost of 251 dollars to the customer th...

Lost package

Lost package I have 3 lost packages

large envelope labels not available to purchase

i have dozens of listings where usps large envelope was an option for shipping, old photos, postcards, etc.. but when the item sells and i try to purchase the label, it isnt even an option... why?????

USPS Shipping Delays

We are experiencing major shipping delays through USPS. Common throughout USA. Especially Birmingham, AL and Atlanta, GA. Mail sitting at these locations for days, sometimes weeks. Priority Mail! Many large packages are not even getting a Scan in Bir...

Just making a Post that I can refer sellers to for combined shipping rules with screen shots.

This is for a flat rate shipping rule: 1 Go to this page: https://www.ebay.com/ship/prf 2 Allow combined payments and shipping ( I set mine for 7 days as I sometimes run auctions) 3 I recommend a Flat shipping rule charge X amount for the first item ...

Resolved! Help setting up shipping settings

Hello, I am selling records. Can I set it up where a person buys a record and shipping is $5 then each additional record is an additional $1? I know I can do combine shipping but I am just wondering if there is an easier way to do it. Thank you!

Item I shipped to Customer Says "Out For Delivery" Five Days Ago

I shipped the item to the auction winner the day after they paid. I was following tracking and it was all looking good until the estimated arrival day (Aug 9th). On Aug 9th it arrived at the buyer's local post office and said "OUT FOR DELIVERY" that ...

Setting indiviual shipping costs? (I’ll explain)

I’d like to set my shipping costs for $5 for each item (PSA graded cards). For some reason, every time I try and set a fixed cost, it only gives me the option to set, and then I’m responsible for the rest of their shipping costs if they buy more than...

tracking shows delivered buy buyer says not received

I recently sold an item and the buyer is saying they didn't receive it. I mentioned to the buyer that I would have to open a USPS investigation and attempt to locate the package first as we can't just give refunds out on items that show delivered. Th...

Return an item through a Return Case

I purchased a faulty item. I asked to return the item and won the case. I have yet to receive the shipping information to return the item. When should I expect to receive this information to return the item? Do I wait for Ebay or just send it to the ...

Resolved! Does ebay charge 13% on shipping if I ship directly from the post office?

Recently started selling on ebay and found that purchasing shipping thru ebay was very easy, and understood it was much cheaper than purchasing OTC at the post office. But when I sold a heavy book for $3, shipping was ~$10, making the total price $13...

International shipping without tracking number

Hi, I'm new to selling on eBay and recently I've sold an item to a buyer in the US (I'm in the EU) and my post service doesn't provide tracking numbers for economy shipping. the buyer paid and received the item but I haven't got paid and I'm wonderin...

Resolved! Combined shipping rules/profiles

I have been sending out revised invoices in the past, but I was hoping there was a way to automate them. All of my items are the same size (comic books), but I am restricted by the weight and stacked height. Items 1-3 can ship together for $6, but on...

FedX Crooks

Every single time I use FedEx I get an adjustment that's out of this world high. Anyone else have these issues? It's been going on for a year. Not a dollar or 2. Like double. eBay needs to find a resolution. I call everytime and an open a dispute. He...

Aquiline shipping and tracking beware!

Aquiline shipping is part of some scam going on with eBay. Best I can figure out is its all about getting buyers to keep hitting the Aquiiline tracking site to sell advertising. I purchased an item a fake tracking number satisfied the ebay app. So no...