Shipping

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Seller Protections are in place for sellers impacted by severe weather

As much of the country experiences extreme winter weather, with many areas impacted by snow and ice, we are closely monitoring conditions nationwide and assessing any potential impacts on shipping and delivery. Our primary concern is that you and you...

Shipping Policy not applying

All of my listings use a shipping policy that limits delivery to the contiguous United States only. This can be seen in my shipping policy. See: However, when i look at any of my listings using that policy, and click "See Details" next to the shippin...

How does Combined Shipping work with EIS?

I'm pretty new to selling with EIS, and I recently had an order for 3 items Internationally. I went to set up the shipping label and noticed I couldn't combine the orders into 1. After doing a search I found a post on here from 2023 saying that featu...

Buyer Error: Shipping vs Local Pickup

A few days ago, a buyer reached out about an item asking if the item would not arrive before Christmas Eve could he just do local pickup and meet me. I said sure. We met up and he paid then (through Ebay). I did not realize there was an issue until I...

FedEx shipping.

I tried FedEx shipping for the first time. Absolute nightmare. Buyer wanted fast shipping, so I used FedEx two-day shipping. I dropped the package off on a Tuesday (the same day as the sale). Package disappeared, no scan until Thursday, finally deliv...

Handling Charge not Charged to Buyer on a Purchase

So a month ago or so I changed my shipping policies so that the buyer would be charged the ebay discounted rate for calculated shipping. I used to not do this and obviously I would make a little on the shipping to help counteract fees on promoted lis...

Does eBay always combine multiple orders into one and provide a single shipping label?

Hoping y'all can help! I recently had someone order two of an item I had posted. Of course I planned for that one item to fit in a single, large Priority Mail box. Two of that item wouldn't fit in that same size box. eBay, however only gave me one sh...

Says it was delivered but eBay says it’s only been shipped

Okay so I am dealing with an issue on an order. My recent order that I sent out said it was delivered on the 9th of December through the carriers website, which was USPS, but on my eBay account the latest update says it has been shipped and is runnin...

USPS to be closed the 24th, 25th and 26th? Or...not?

I've seen conflicting information about this. What we do know is Pres Trump , by executive order, declared Dec 24th and 26th Federal Holidays today. Happy Holidays to all!

Resolved! Ebay shipping label charges

Has anyone else had ebay charge 2 different prices for a PRIORITY MAIL FLAT RATE PADDED ENVELOPE? One day the cost is $9.60 and then ON THE SAME DAY it costs $10.50. SAME ENVELOPE! I've called them finally after eating the overcharged several times. ...

Purchase made

so I guess I goofed . I purchased an item it’s in the mail , I then found same item cheaper. Seller has no returns listed . Guess it’s my mistake ? No recourse? Thanks

Getting a neutral for bad weather, or late arrival

I'm a little irritated right now, I got a neutral from a buyer that I refunded and who hasn't received his item yet, due to this whole USPS fiasco going on, I shipped this buyers patch on the same day, according to USPS it wasn't shipped or scanned u...

How do I get EIS to show up for Puerto Rico buyers?

According to https://www.ebay.com/sellercenter/shipping/ebay-international-shipping if you expand "Will eBay International Shipping offer service to some expanded domestic shipping locations?", it does show Puerto Rico. But I'm not seeing EIS availab...

Curious, how often do buyers not purchase an item due to shipping cost?

I often see something reasonably priced with a buy it now but when I look at the shipping charge, decide not to buy. It happens more often than not. I always gravitate toward free shipping even if the total will be the same from another seller who ch...

Account restriction

Has anyone had their account restrictions Ted for needing to upload shipping information but yet? I purchased rbays shipping label which they say automatically uploads tracking info then they redtrivted my account saying I need to upload tracking inf...

ESUS Tracking Still Extremely Unreliable

Hi. I still don't know if eBay ever hears any of these posts, but I wanted to put this here for the record. The ESUS tracking system is still far too unreliable, and it causes headaches for sellers because buyers look for a package and it often seems...