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ASK ME ABOUT: Product Research (formerly known as Terapeak)

Hello Everyone, We're thrilled to announce the launch of our brand-new interactive series, which is set to take the place of our former "Monthly Chat with eBay Staff" program. This series is designed to bring you closer to the heart of eBay's operati...

Double Taxation? - new Tax ID requirement

I've just filled out my new "Tax ID" requirement as ordered apparently by the government. I'm no tax specialist but I'm smart enough to understand that I've been selling my own belongings. I am NOT reselling, I'm just a 'garage sale'.So not only is m...

Do I need to include measurements on item shipped USPS Ground Advantage if weigh less than 1 lb??

In the past I never included measurements on a soft package (ex. shirt) if it weighs less than one pound. Has that changed? It sure is a pain to have to measure each soft package. Even if I use the same envelope, of course the length and height are t...

User avatar by Adventurer
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  • 6 replies
  • 0 helpful

Resolved! Ebay Request Invoices

Hello forum,In September 2023 eBay requested my invoices of my products and I sent the documents and pass successful.5 days ago eBay request the same documentsI sent the same invoices with date of September 2023 , and now received this issue:-Documen...

Resolved! Selling digital posters with instant download

Hello. Just looking for some general advice here as I find the eBay guides on what you can/can't sell somewhat vague... I'm looking to sell digital posters in either PDF, PNG or JPG format which the buyer will be able to download after purchasing. Do...

Offensive inappropriate feedback

How is it that Ebay is allowing a negative customer from the start, to allow them to continue to be offensive now in their feedback reffering to me as "she" when my name is Jeff and am clearly not a she. I find this to be highly inappropriate and off...

Transaction Defects

Hello. One of my products has been sold. The buyer made the payment. But later he contacted me and said that he had changed his decision. He asked me to cancel the sale and give a refund. Thereupon, I canceled the sale by selecting the "BUYER CANCELL...

User avatar by Adventurer
  • 305 Views
  • 9 replies
  • 0 helpful

Sold a PS5 and Buyer trying to scam What do I do?

I have sold a PS5 on March 22, 2021. The buyer then reported the item as not as described to their financial institution in May 2021 a whole two months after the sale. I know for a fact I sold the buyer a brand new unopened PlayStation 5. However, I ...

User avatar by Adventurer
  • 4184 Views
  • 32 replies
  • 2 helpful

eBay still Anti-Seller and China doesn't help!

I knew that eBay didn't allow a Seller to leave a buyer negative feedback, but I can't believe this is still policy. I have been told by eBay reps, that they generally side with buyers as the buyers basically "make" eBay. This is false. Buyers would ...

eBay Fee on sales tax amount ??

eBay fees and charges are so unfair. They charge 13.25% fee on total amount that includes item price+tax+shipping cost. eBay already collect the tax money from buyer in full. Seller never receive the tax amount from buyer, but eBay somehow manage to ...

Sent an offer on wrong item how do I fix

I thought I was offering for a different item the price is $17 that I sent to interested party but the price is $200 . What do I do? They would have to know it's a mistake

Median price issues

I have a question so in the past few months my sales and views have dropped even though I have more inventory than ever. I've heard several people saying they are going through the same thing and nobody really knows why. But I have also noticed somet...

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