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Current and resolved technical issues - updated as of 05/7/2024

The following are ongoing technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider contacting Customer Support here to be added to the open tickets. We have included the refer...

NOT ABLE TO VIEW PHOTOS

HI I HAVE BEEN LOOKING AT PATTERNS BUT WHEN I GO TO LOOK AT THE PHOTOS THEY WILL NOT GO ONTO THE PHOTO

Issue uploading/manually adding tracking - Tracking # added is already used by a different seller.

Issue uploading/manually adding tracking - Tracking # added is already used by a different seller. We have started having an issue over the last two weeks, where our tracking numbers are being rejected with the error : "Tracking number added is alrea...

How can buyer request for return while my listing clearly stated no return?

Please find original listing here: https://www.ebay.com/itm/186304566283 Clearly stated seller does not accept returns. And then eBay allowed buyer to return on Mar 12. Totally rediculous, a decision in favor to an account with zero review, against m...

It keeps telling me that in order for me to restore my account I need to read the eBay messages and

Please respond

The "bid' button does not work when I try to bid on a product. technical problem? anyone have this?

Hi all,The "Bid" icon does not work when I try to bid on something. I have not been notified there is a restriction. Is there a technical problem anyone is aware of? Has anyone experienced this or know about what it can be? I use e-bay a lot and alwa...

I'm being sniped after the auction ends and I'm told I won

And there is no customer service

Resolved! Available Quantity randomly changing?

Went to my listings page to check on inventory and noticed some strange numbers under the "available quantity" column. Huge numbers that I did not input... in fact, many seemed to mirror the number sold. This seemed to affect approximately 10% of the...

Listing Glitch?

Hi - when trying to list from my computer, the site is getting hung up and won't allow me to begin a listing. This has been happening since last night. In the 2-3 days leading up to this, I noticed that photos for listing were taking a LONG time to l...

Seller Hub Customize Table

The Seller Hub no longer holds my selections when I customize the table. I have tried to reset it to my selections multiple times and it always goes back to what Ebay wants.

Wanting my money back from the fee they charged me!!

Ok I recently posted a few things on EBay but to my surprise nothing has sold yet I’m out $7.50 because of they charged me that for listing it on the site!!! It said that it was going to be free listings for 6 or 7 weeks! Well my other 2 items didn’t...

Can't update my credit card information.

Can't update my credit card information on the eBay website. The credit card is exactly the same as the previous one, I've just got a new expiration date and presumably a new 3 digit security code ( I think). Getting an error message saying that eBay...

False Bid cancellation notice

The last 2 days I've noticed when an auction ends with no bids and Ebay relists it, if I go in right away and end the relisted auction, I get a bid cancellation notice. I am by no means bidding on my own items and there are no bids on the relisted it...

Photos not Loading

I take multiple pictures for a listing, none upload. I have been on Ebay 3 years and never had an issue. I have re downloaded, cleared history, no help.

Unable to add to wishlist - Wishlist not at capacity

For the past few days I’ve been unable to add items to my wishlist. I’m getting a different error than the one I usually get if my wishlist is full, as well. “No items were added because there is not enough space on the list for all of the items.” I ...

ACCOUNT

i AM DONE WITH EBAY I HAVE NOT GOTTEN ANY HELP WITH GETTING TO WHERE I CAN CHANGE MY EMAIL ADDRESS AND GET MY ACCOUNT SIGN IN UPDATED. VERY POOR CUSTOMER SERVICE.