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Current and resolved technical issues - updated as of 05/7/2024

The following are ongoing technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider contacting Customer Support here to be added to the open tickets. We have included the refer...

not receiving messages on website

I have not received any messages on my ebay account on my pc since 11/8/2023. It is now 11/24/2023. There is no way to contact eBay for this problem. Anyone know what's going on and what I need to do?THANK YOU!

Cannot sign out of ebay, item descriptions disappear on sellers/buyers, item in cart needs to be pd

For a couple of days I cannot sign out of my one account to get into another account on separate emails. I have reported this now numerous times. The "item description" for all listings - mine and others have disappeared then comes back ( sometimes)....

Checkout problem

Why i cannot checkout even i use ebay apps ?

App bug

in my ebay->settings->account->shipping address, while modifying an existing shipping address, changing only the State or Province does not enable the DONE button, as if it does not detect that this field had it's contents modified. 5 minute fix. gla...

Search results yielding irrelevant results

Ebay is currently returning irrelevant results for many of my searches. For example, a search for "Altec 1233", which is a brand and model of vintage speakers, returns results for 193 items, 5 of which contain the model "1233" in the title. Typically...

Adidas derek's hiking ultra booze booze

Hey, Eva, what's going on, man? You're having technical issues the size down.

This store has no inventory available in your location

Whenever I attempt to open my store on my Android mobile device, I encounter the following message: "This store has no inventory available in your location." This has been persistent for the last 10 days, and coincidentally, there has been a signific...

Missing - Display Order

I'm a car collector. I search and buy using eBay motors on a daily basis for classic cars. I used to be able to organize the search results by oldest car to newest car. (Order by age/year)Why did you remove this feature???I search for broad ranges of...

Does anyone know how to reach customer service, as in "real people" not bots?

Trying to make a purchase but the item is not going into the cart. This has happened several times today with different seller pages. I have made many purchases before and have never had this problem.

Unable to Download Financial Statements: "We ran into a problem. Please try again."

I'm unable to download my financial statements. I get the error: "We ran into a problem. Please try again."I have tried many times.Used Chrome and Microsoft Edge

On-Going & Reported Over Two Month Ago - Collectibles WWII Original US Taking Over 24 hrs to go Live

Originally reported in July/August by several sellers. Reported by me September 3 again in October. No replies from ebay. Still not fixed. Sellers are losing out on one day of selling that we are paying for with additional expense if doing promoted l...

I May Have Found An Answer for Us Complaining About EBAY Search Issues

I have never seen this myself and I have been selling 22 years on here... It appears EBAY's new Ai search is not just searching what you type it is also including words for the definition of that word. I have sold many Chevron Gas & Oil things in the...

Unable to post photos taken with my iPhone 12Pro

I have over 10k listings in my store, all photos taken with my iPhone. Now today, when I go to upload the photos to make some new listings, it says "Please fix your error(s). Remove media with errors I have never seen this error before. Same phone, s...

Resolved! Store Newsletter not working today

Has any one else had a problem doing a store newsletter today? I go through all of the hoops to set up a newsletter for the week and when I am done I get the message"Error - Oops!! It’s not you, it’s us. Please try again."It has been like this all da...

shipping address

I am unable to use ebay. I moved, changed my address, and bought something. The order was being shipped to my old address, so I canceled. A few days later, I got confirmation of the cancellation but by then had bought the product elsewhere.I just bou...