Buying

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Won auction. Seller sent this: "I don't agree with the payment"

I won an auction that went from .99 to $9.00. I immediately paid then seller sent me 3 messages back to back... "I don't agree with the payment", then sent... "I'm not selling it for that price", then sent... "Get a refund from eBay because I am not ...

Attention Buyers: They are back!!!!! Please be aware of this issue.

I am including a photo here taken from an actual listing. It is for a camera. It is for a physical product, and it is from a scam listing. Please note the last line in the tiny font under coverage: (Not eligible for eBay purchase protection programs)...

Seller emailing you a price and not honoring it

Hi, this is another one of my fun with best offer/make offer problems. I had looked at a seller's dvd, which cost 14.99. Not too long after that, I got an email from ebay/the seller offering me the dvd for 7.00. I went to the listing, but the seller ...

Resolved! Seller is ghosting me after agreeing to combine shipping

Seller ghosting after agreeing to combine shipping I'm mostly a seller, but purchased 5 items via auction, before doing so I verified with the seller that he would combine shipping. 4 items had 22.99 flat rate shipping, while the last had 59.99 shipp...

Return

How do I contact EBay ? I am trying to return an item. Seller not communicating. Maybe there are a scam?

The issues with fake Health & Wellness products - especially in weight loss

I have screenshots, but no place to send them.There are several sellers offering Puravive bottles with a 60 day count.So far I've only heard of 30 day count as the bottles are supposed to be offered per month.Not only that, but the label of ingredien...

Resolved! Ben Hur dvd

Where can I find a "Pan and Scan" version of Ben Hur?

After how many days must a seller give me a refund for non-delivered package?

Package was sent via USPS ground advantage. The original projected delivery date was eight days ago. USPS tracking shows the package bouncing around the Houston TX area for past 13 days. I've opened two cases with USPS which obviously haven't helped....

Resolved! Seller asked me to request a refund to avoid seller fees ebay was charging?

Accepted a counter-offer from seller and paid right away. Seller just messaged asking me to request a refund because the Ebay fees were going to take too much out and the seller was going to receive much less than they thought. I'm a reasonable perso...

US sellers are the worst!!!

I'm sick and tired of how difficult it is to deal with so many US sellers and it's only getting worse. I live in Canada and I'm at the end of my rope with all the **bleep**. I've been an active buyer for 23 years and am ready to quit eBay altogether....

I like to request my message archives

A seller stole from me. Ebay does nothing. The seller is still on the platform.

The product I ordered stuck at customs and was automatically shipped back to the seller. I've been trying since to return my money from the seller, and god knows I've tried hard: ebay messages, LinkedIn messages, email - no response from the seller i...

Stanley Scam

I am in need of some desperate help!!! I bought a set of Stanleys and the buyer did not send the items. It is way passed the delivery date but because I purchased through a guest account the purchase can't be traced on my eBay account what do I do!!!

Shipping labels purchase arrives with UPS watermark INAD

I purchased shipping labels from a high volume seller "2****" feedback and will return as a INAD as they have UPS watermark on labels. Clicker is they shipped UPS a 35 pound box as 2 pounds. I know these labels are free with my UPS account yet I do n...

eBay Concierge service allows sellers to remove negative feedback

eBay Concierge service is a premium service offered by invite-only. One of the benefits listed is: Help managing negative feedback (see https://www.ebay.com/help/account/changing-account-settings/ebay-concierge?id=4358) How do they accomplish this? W...