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ASK ME ABOUT: Product Research (formerly known as Terapeak)

Hello Everyone, We're thrilled to announce the launch of our brand-new interactive series, which is set to take the place of our former "Monthly Chat with eBay Staff" program. This series is designed to bring you closer to the heart of eBay's operati...

I mixed up 2 orders and shipped to wrong buyers...

After selling on eBay since 1999, both my personal and business account, I finally did it. I mixed up 2 orders. Both gray colored clothing items, but I could swear I processed the first one before I even pulled the second one. Apparently not....Well,...

Stressed out seller here - eBay has removed my recent newest listings multiple times no reason given

Hi there, I sell Customized figurines on my eBay account CloneCantinaCustoms, We've been selling with no problem for over a year now, and on the 12th when I listed 70 new items, in the morning at 4 am all 71 or so of my new listings were taken down. ...

Let Me Get This Straight..

Ebay will not allow me to sell an Americana salt and pepper shaker set from the 1950s that shows a black man and woman dressed in an Aunt Jemima outfit, BUT WILL allow all types of Nazi memorabilia and coins? Ebay's excuse is the salt an pepper shake...

Service Metrics - A Scam that will soon cost eBay greatly

You have lost more market share than you can count, and the fact that you are still implementing deceitful ways to steal from the few good sellers you have left just shows your lack of business acumen. We have given you guys every chance to do the ri...

request to remove feedback denied for international buyer

i sent a request to remove feedback the feedback in question the buyer states "Damage on shipping :(" however this was shipped via the global shipping program and i believe this to be one of those eBay protects us from negative feedback of this type ...

Is there a bulk way to turn off automatically send offers to buyers?

Or do I have to do each one individually? I currently have over 900 items set to automatically send offers. I think it worked better when I just sent offers once a week after they built up.

Fed up with having to "verify" myself when I'm trying to post products & work on ebay!

Dear Ebay Constantly having to verify myself when I am already logged into my account and trying to switch between my store and seller overview IS GETTING OLD REAL FAST. Once I am logged in, I SHOULD BE ABLE TO GO BACK AND FORTH between the two witho...

Need help with identification please

This is from Smith Phillips and is semi-porcelain.I just don't know what to call it. It would be ok to use as a mug but the scalloped edges would feel weird. It has the slightest of spouts so a creamer?I've checked here and 2 other places plus Google...

Listings on regional eBay sites not visible in eBay.com in that region

Hi, I noticed that if I make a listing on a regional site like for example Ebay.it, it is visible for Italy-based people that search on Ebay.it, but not for Italy-based people that search on Ebay.com. (on the other hand, it is visible for non-Italy b...

Another Day in Paradise.......

It is getting bad...this morning I generated two new listings with ebay items numbers...however they do not appear anywhere and doing a search on ebay general it show zero result for the item numbers, and in the store refreshing on the newly listed t...

Seller Feedback Visible To Everyone Won't Toggle On

Hey All - Looking at my own Seller Feedback Profile, I am unable to toggle "Visible To Everyone" to 'On'.When I click the "Information" icon, I get the message, "You are unable to change your comments visibility because you have active listings." Yes...

why is ebay adding the sales tax to the seller's income from sale. Sellers never receive sales tax

I couldn't believe my eyes, but apparently Ebay is charging the seller to include the sales tax to the amount received, we don't receive any sales tax from customers, and when they get their 12% which already way too high, but this is downright theft...

Getting Scammed By A Buyer

I'm currently dealing with a problematic buyer who is trying to pull a fast one. I had a brand new PS2 game for sale, and it was factory sealed. Before she purchased it, she asked me for photos of all sides of the case; she wanted to make sure there ...