Fed up with having to "verify" myself when I'm trying to post products & work on ebay!

[debk255]

Dear Ebay

Constantly having to verify myself when I am already logged into my account and trying to switch between my store and seller overview IS GETTING OLD REAL FAST.    Once I am logged in, I SHOULD BE ABLE TO GO BACK AND FORTH between the two without constantly having to "verify" myself.  PLEASE STOP DOING THIS TO SELLERS!   (If your an ebay seller & find this extremely annoying also, please say ME TOO in the comments.

[brightlightbookseller]

Do you use a VPN?  That's the most common reason you'd be regularly asked to do that.  You may also want to clear your cache and cookies.;  It's probably not eBay doing it "to you", it's just standard security measures that happen in this case to be making your life more difficult, or a problem on your local computer (i.e. the cache or cookies I mentioned).

We definitely don't have the same problem, btw, only less than once a day asked to log in or verify ourselves like a CAPTCHA, so it's not entirely on eBay's end if it is at all.

[mam98031]

This is the Community forum.  A member to member forum.  Ebay will not get your message that you are clearly upset about.

On each Ebay page there is a link to contact Customer Service at the top of the page and again at the bottom of the page.

I would suggest that you contact Ebay for Business on Facebook, Instagram or Twitter for the better trained CSRs.

Here are your options for contacting Ebay Customer Service. Please be aware that for social media CS, you send them a Private Message and briefly explain what your problem or issue is. Feel free to leave your Name, address, phone number and/or your email address in this message. It is private and secure and it may help to speed up the response for you.

https://twitter.com/askebay

https://www.facebook.com/eBay/

https://www.instagram.com/ebayforsellers/

Your options will be on the left. If you use the link below you can only get to the Automated Assistant or Chat box type AGENT in the box and hit enter. You will then get more options. Not all options are available 24/7. It will depend on staffing available. So sometimes you can request a call back and sometimes you can't. Sometimes you have the Chat option available and other times it won't me. If it is important to you to use one of those options, just try back later.

If you use a cell phone or other mobile device, you may need to turn off your Spam filter so that Ebay can call you.

If you are a seller outside of the US or Canada, you will need to use the Chat Option.

https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid

https://www.ebay.com/help/home

[cstpos]

@debk255   @brightlightbookseller had excellent suggestions. I have had to clear the cache and cookies. Also switching browsers might help. I have issues logging in on Fedex in Firefox, but no problems in Chrome.

[debk255]

I am using Chrome as my browser & tried switching to internet explorer, but it made no difference.

[mam98031]

Did you clear your cache and cookies.  Shut down your device.  Let it set a minute or two.  Fire it back up and see if it makes a difference.  If not try a different browser.

If none of that works, I gave you options to contact Ebay Customer Service up thread a little.  Good Luck.

[hartungcards]

I actually like picking out the pictures that have a duck in them.  The ducks are cute.