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ASK ME ABOUT: Product Research (formerly known as Terapeak)

Hello Everyone, We're thrilled to announce the launch of our brand-new interactive series, which is set to take the place of our former "Monthly Chat with eBay Staff" program. This series is designed to bring you closer to the heart of eBay's operati...

Fed up with having to "verify" myself when I'm trying to post products & work on ebay!

Dear Ebay Constantly having to verify myself when I am already logged into my account and trying to switch between my store and seller overview IS GETTING OLD REAL FAST. Once I am logged in, I SHOULD BE ABLE TO GO BACK AND FORTH between the two witho...

Service Metrics - A Scam that will soon cost eBay greatly

You have lost more market share than you can count, and the fact that you are still implementing deceitful ways to steal from the few good sellers you have left just shows your lack of business acumen. We have given you guys every chance to do the ri...

Ebay Fees are rip-off

Beware Ebay charges 13% (not a little over 12% as stated in the fee calculations, which I read carefully) on the entire amount INCLUDING shipping! It's a joke. The seller will always end up paying out of their pocket for postage. I sold an item for £...

I need some help ...

I need to ask the community yet again for some help. I sold an item that was set as "local pick up" but the buyer and I agreed on shipping the item for $90. The buyer bought the item but I forgot to add the extra shipping fee. So whats the best way t...

Resolved! Shipped today. Buyer just filed return.

These buyers. Turn your hair white. Bought a paperweight Friday evening. I shipped today. Just after taking to post office, buyer filed a return. says she bought by mistake.

Listing items in Both the USA, France and Englad

How do I get certain of my listings visible in England and France in addition to the USA. These are items made in those countries

Another Day in Paradise.......

It is getting bad...this morning I generated two new listings with ebay items numbers...however they do not appear anywhere and doing a search on ebay general it show zero result for the item numbers, and in the store refreshing on the newly listed t...

How long can INR case remain open until ebay automatically closes it?

Basically the title. Is there a specific amount of time an INR case can remain open until ebay automatically closes it for being open too long (it would close in the sellers favor in this case). Assume neither side opens a case.

Need help with identification please

This is from Smith Phillips and is semi-porcelain.I just don't know what to call it. It would be ok to use as a mug but the scalloped edges would feel weird. It has the slightest of spouts so a creamer?I've checked here and 2 other places plus Google...

I mixed up 2 orders and shipped to wrong buyers...

After selling on eBay since 1999, both my personal and business account, I finally did it. I mixed up 2 orders. Both gray colored clothing items, but I could swear I processed the first one before I even pulled the second one. Apparently not....Well,...

Stressed out seller here - eBay has removed my recent newest listings multiple times no reason given

Hi there, I sell Customized figurines on my eBay account CloneCantinaCustoms, We've been selling with no problem for over a year now, and on the 12th when I listed 70 new items, in the morning at 4 am all 71 or so of my new listings were taken down. ...

Let Me Get This Straight..

Ebay will not allow me to sell an Americana salt and pepper shaker set from the 1950s that shows a black man and woman dressed in an Aunt Jemima outfit, BUT WILL allow all types of Nazi memorabilia and coins? Ebay's excuse is the salt an pepper shake...

request to remove feedback denied for international buyer

i sent a request to remove feedback the feedback in question the buyer states "Damage on shipping :(" however this was shipped via the global shipping program and i believe this to be one of those eBay protects us from negative feedback of this type ...

Is there a bulk way to turn off automatically send offers to buyers?

Or do I have to do each one individually? I currently have over 900 items set to automatically send offers. I think it worked better when I just sent offers once a week after they built up.

Listings on regional eBay sites not visible in eBay.com in that region

Hi, I noticed that if I make a listing on a regional site like for example Ebay.it, it is visible for Italy-based people that search on Ebay.it, but not for Italy-based people that search on Ebay.com. (on the other hand, it is visible for non-Italy b...