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pearlyqueen55
Community Member
Posts: 4
Registered: ‎05-26-2010

Re: people winning bids, not paying or responding

in reply to 1sweetiepie2013

I'm a new seller, and I'm AMAZED that ebay charges fees on shipping. How does ebay justify charging sellers on their expenses? And if I ship overseas, or offer a premium shipping option, I'm penalized even more. Ebay demands that sellers offer great service, then 'rewards' them by adding fees. I just don't get it.....

I've read so many seller complaints in the community pages on this topic, I wonder if ebay will ever consider changing their rules.

Re the non-payment topic...I'm losing approx 25% of sales to non-payers. I guess that's par for the course, but it's very disappointing.

So far I've learned that ebay is greedy and hypocritical, and a lot of customers are simply unethical.

What a shame.....


1sweetiepie2013 wrote:
It really gets frustrating how many people will win a bid and then leave you hanging, no payment or even the decency to say I made a mistake or sorry.j

 

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Community Member
Posts: 341
Registered: ‎08-12-2014

Re: people winning bids, not paying or responding

in reply to irinahat

irinahat wrote:

This NEVER happened several years ago. Back in the day, people always paid. When I sold in the early to mid 2000s, every single one of my buyers paid. Now, I literally had someone buy a local pick up ginormous item from me and they are very far away and refuse to give me an answer for why they bought it in the first place. Out of every 10 items of mine that sell, 2-4 of them are being left unpaid for. And, communication is non-existent. 


What bidder blocks are you using?

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Community Member
Posts: 1
Registered: ‎07-17-2014

Re: people winning bids, not paying or responding

in reply to 1sweetiepie2013

This NEVER happened several years ago. Back in the day, people always paid. When I sold in the early to mid 2000s, every single one of my buyers paid. Now, I literally had someone buy a local pick up ginormous item from me and they are very far away and refuse to give me an answer for why they bought it in the first place. Out of every 10 items of mine that sell, 2-4 of them are being left unpaid for. And, communication is non-existent. 

"Hello, are you planning to pay for your purchase soon?"

*crickets* No response. 

 

This wastes our time and money. 

I have so many people bid on my things now and just never pay. And like I said, I even have local pick up only items get bid on even though the seller is nowhere near my area. 30-40% of all my items need to be re-llisted because they go unpaid for.

I'm starting to think this is all some big trolling effort. Maybe people bid on your stuff and have no intention to pay, but, want to be irritating? Who knows. I'm honestly starting to feel like some of these people just want to annoy you. 

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itflipsman
Community Member
Posts: 16
Registered: ‎10-25-2008

Re: people winning bids, not paying or responding

in reply to jb58965902012
EBay or Feebay whatever you want to call it these days should "automatically" deduct money from a buyers PayPal account to pay for an item once a buyer makes a purchase or wins a bid auction. it should not have to be done manually at the discretion of the buyer plain and simple.
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itflipsman
Community Member
Posts: 16
Registered: ‎10-25-2008

Re: people winning bids, not paying or responding

in reply to newfierussell2013

 ITs sad that a good thing like Ebay is being slowly ruined by its own policies. .  

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newfierussell2013
Community Member
Posts: 89
Registered: ‎09-11-2013

Re: people winning bids, not paying or responding

in reply to 1sweetiepie2013

I think it's outrageous how sellers are getting treated by eBay. It's not because of the buyers either... it's because eBay has enabled buyers to be disrespectful of the whole auction process. I mean come on... aka buyer has no accountabilty at all. Seller can't even give a negitive feedback. That's a joke just in it's self. Not to mention at anytime in 45 days a buyer can claim the item isn't as discribed and get their money back with an option to give a negitive feedback. Good way of renting an item for just the cost of shipping I guess. Total **bleep**. Don't even get me started on the fees. Is it even legal to charge a 10% fee on what a seller charges for shipping and handling?? I don't see eBay offering to help wrap the items or pitching in for gas money.

 

Think feeBay's motto is to keep the buyers happy so they'll stay and the sellers have no where else to go.

 

Ebay isn't an auction site any longer for sellers... it's a total **bleep** shoot.

 

Very sad.

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Community Member
Posts: 2
Registered: ‎09-11-2013

Re: people winning bids, not paying or responding

in reply to jaideegirl

I agree 100%, ACCOUNTABILTY.

They need to be charged for inconvience fee to seller.

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Community Member
Posts: 2
Registered: ‎09-11-2013

Re: people winning bids, not paying or responding

in reply to 1sweetiepie2013

You win the bid, you are committed to purchase that item. Percentage of the winning bid should be paid by the bidder that wants to back out, period. Without accountability you will continue to see these behavior on eBay. 

 

I have gotten request to back out and they usually give you a lame excuse. I feel eBay needs to do more to change this culture on their site. 

 

I've put up pictures on my posting and at the end of the posting I insert, "if you have any questions on the item listed, please send me a message. I try to do everything so it is clearly defined. I know pictures don't do justice. 

 

I feel you 1sweetiepie2013, report the bidder and resolution center will be able to help.

Culture needs to change on eBay and eBay needs to do more. It's glorified craigslist, in my opinion.

 

For me, I will try this little longer and see if it gets better with eBay.

 

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Community Member
Posts: 1
Registered: ‎04-27-2013

Re: people winning bids, not paying or responding

in reply to 1sweetiepie2013

HI, I am having the same problem i have had 7 people in row not pay, i think ebay needs to do more about it, i have sent alot of emails to ebay about this never get any repsonse back, i think if some win a auction, and doesnt pay e-bay should be able to bill the credit card or there acoount for that amount so the seller can get payed, the winner of the auction is over 18 to bid & should be held responsable of it, it takes time and money to list items, this way this person will think twice about hiting the bid buttom, and waisting the sellers time, i think this would weed out all then non paying bidders, also would benifit ebay.also another think ebay needs to take a look at is the buyer can leave you negetive feedback, but the seller cant, when the buyer hits you with a negetive feedback because he or she cant read , had this happen several times, ebay doesnt give the seller, to leave negetive feedback,  just positive feedback, you can reply back to his /her comment, which no one can see the tiny print from the reply back,below his or her huge negetive comment in big letters,the person who is getting ready to buy from you only see the negetive mark with the big bold letters,the reply back is below in tiny lettering which no one can see, (((there is two sides to a story & people should be able to leave equal comments & feedabck just like the old ebay use.to be))


one  more thing i can t get a striaght answer on i have called ebau about this , ebay  charges  the sellers a percentage of the shipping i dont know how they can do this when i dont get to keep the shipping money , it really hits hard when you have to ship out of the country a large box can cost $85.00 to ship i have to eat this out of my own pocket i think it it is 9 or 10 percent they charge the seller i was told by a ebay representive on the phine i was in shock. i still dont know how they get by with this, when i dont ge to keep the shipping money. i think alot of people are not aware of this. i wasnt. i really like ebay but ther eare somethings that definatily need looked at ,it would make e-bay alot better. this is my own personal opion.


thank you, Jd

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johnrj1226
Community Member
Posts: 2,388
Registered: ‎01-19-2010

Re: people winning bids, not paying or responding

in reply to 1sweetiepie2013

It is 2013 and personal integrity by some people, certainly not the majority, has gone the way of the "dinosaur" - buyers & sellers alike.  And there is a whole lot of people that will try to get something for nothing.


 I made a living by selling for 41 years and have seen this trend increase.   On eBay you can report a buyer  or seller - they get too many strikes eBay can set them on the bench.

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Community Member
Posts: 1,422
Registered: ‎08-22-2003

Re: people winning bids, not paying or responding

in reply to 1sweetiepie2013

UID "hang time" has recently been decreased to 2 days [was 4 days]... 


 


What to do when a buyer doesn't pay (unpaid item process)


http://pages.ebay.com/help/sell/unpaid-items.html

"They don't keep me here 'cause I'm GORGEOUS, they keep me here 'cause I'm SMART"...Judge Judy

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Community Member
Posts: 3
Registered: ‎02-02-2013

people winning bids, not paying or responding

It really gets frustrating how many people will win a bid and then leave you hanging, no payment or even the decency to say I made a mistake or sorry.j
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