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Booksellers

Gentleman's Luxury Library Bookcase Chair in Tiger Print - Made to OrderOnly $2500, custom made for you.  (More on the ET..Y site.

Booksellers discussion

Oct 28, 2014 1:39:47 PM PT

The Perfect Library Chair?

So I happened to look at my DSR report, and there was a recent bad one. The feedback was glowing, and so I was confused. 

So I asked the buyer about it. 

He made a mistake--he was happy with the price, the packaging and the delivery, as well as the set of books. He happens to be a bookseller here, as well, although I haven't seen his name on the boards it doesn't mean he does not post as another name.

Is it worth my time to chase through eBay to get that taken off since there is an email trail that clearly states that he had no complaints and did not mean to mark them low? 

I mean eBay has a distinct monetary motivation to leave it as it is, so why would they change things?

Booksellers discussion

Oct 28, 2014 2:29:56 PM PT

Low DSR/Glowing Feedback. Now what do I do?

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Top Rated Sellers: Extended holiday returns no longer required for Top Rated Plus benefitsbut will earn you a bonus 5% discount!


" . . . eBay will not require extended holiday returns for your listings to earn Top Rated Plus benefits in November and December—including the 20% final value fee discount—as previously announced.


Now you’ll get a bonus 5% discount off final value fees—along with your current 20% discount—from November 1 through December 31 for all eligible Top Rated Plus listings that offer extended holiday returns.


This will help ensure eBay has the best inventory for buyers this busy holiday season. And, as a valued Top Rated Seller offering the current Top Rated Plus services, you’ll continue to be rewarded for your ongoing commitment to providing great service.


Note we’ll also be highlighting extended holiday returns on item pages and search result pages starting in November.

 

Source: http://tinyurl.com/m52zr6a

.

 

 

Booksellers discussion

I just confirmed with eBay that if a buyer returns an item for any reason other then "Item Not As Described, the buyer will pay the shipping both ways.  I can live with that but if the word gets out, a lot of buyers will choosethat  option to get all their monies back and good sellers will get automatic defects. 

 

With the additional 90 day return policy, eBay is standing by a door with a sign on it in large letters, FRAUD WELCOMED.  What are your thoughts?

Booksellers discussion

Oct 28, 2014 9:32:42 PM PT

Returns

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