potential buyer wishes to buy about 10 books. I'm willing to adjust the
shipping fee, in this case with media mail. how do I suggest he withhold
his payment until I can determine a fair shipping price for a bulk
purchase?
Buyer is remorseful for leaving negative feedback. He is new to Ebay.
Item was replaced and he's satisfied with transaction but negative
feedback can't be removed and I can't speak with a human to address the
problem