Return reasons

[uniwarehousewares]

all return reasons are visible to buyer, even in my return setting i unchecked boxes for some reasons what buyer should not use to return the product, one buyer returned me product by selecting the reason which i disabled  it in my setting, i am curious buyers still can use any reason to return it,than what is purpose of uncheck or checking box in seller setting for returns? is this bug or  is any other selling facing same issue? or its common?

[tracdea1]

No intrusion, @mary1560, we're trying to help the OP understand what his return selections mean. Your input is valued.

When it comes to returns, buyers often don't realize their due responsibility in the process in order to successfully receive a refund. Auto-returns essentially eliminates the opportunity for the seller to communicate with the buyer to instruct them how to properly return the item, and that communication would be a favorable factor in seller-buyer relations.