Shipping
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Tracking Details

Hi all, The Shipping team wanted to share the following information from the issues with tracking not being updated. "We are aware that some sellers are seeing tracking details not update automatically to orders after purchasing a label. Our team is ...

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Calculated Shipping Listings keep having their dimensions erased, sys creates a local pickup policy!

For some time now, not pointing any fingers, but I'd say around the time eBay banners starting showing up about the new FedEx flat rate labels we have been experiencing a very frustrating issue or "glitch" that is being caused by something on eBay's ...

Resolved! Shipping label cost adjustments

over the last 4 months I’ve had 11 cost adjustments on labels I purchased on eBay. This has cost me over $150. eBay Is saying there is some kind of glitch in the system and they are working on it. The last person I chatted stated they had over 60 tho...

Problems Mailing to Portland, OR

Has anyone else had lost packages going to Portland, OR? A very expensive package was shipped last week and the last scan was the sorting center on the 3rd and there's nothing after that. Thank goodness for insurance! I wonder if sellers will eventua...

Fedex Charges

The end of March we thought we would test out Fedex as their shipping was much lower on larger packages compared to USPS and Ups... as always we add at least a pound or two to cover any possible errors... and have had no problems in the past with UPS...

UPS shipping price glitch?

When I am entering information to ship via UPS Ground using eBay labels, I'm getting much lower rates than usual. For example, to ship a 2 lb, 48x5x5 package from Florida to California is calculating as $9.20. But if I decrease the weight to 1 lb, th...

1 day shipping option and Holidays

Hi, I have a one day shipping option in my store, I either ship same day or next day after payment. I have noticed that eBay now ignores Holidays in the notification "Buyer paid - ship by 'day, date'." During Easter I got notification to ship orders ...

"Item arrived at hub." 10 days ago. Still there.

Hi! I hope you guys can help, and someone from ebay's staff too.I'm in japan and i bought a pair of walking shoes from a good seller in the US.The seller shipped quickly, and the item arrived at hub in Feb 26. Then still there. Not even inspected. Ju...

ebay bulk shipping error

ebay bulk shipping question. When you print labels in bulk, let’s say you have 20 labels and go to print and the next screen you get the ebay glitch “bulk shipping labels couldn't be generated error” 18 of the labels went through but 2 of them did no...

combined orders on a packing slip

Hi everyone, It took me 3 years but I made it. Lol I got my first customer that ordered more than one item. I would like to send them one packing slip. How do I combine the two on a packing slip? It was easy to combine the two in shipping. It must be...

7 days not scanned should be 10

I wish eBay would change the rules and allow the USPS to go 10 days without a scan before there is a problem. One week is just too short. In my experience of just one year shipping USPS exclusively, one week is too short if you have a buyer who opens...

Lost a package due to mail theft from USPS mailbox

Hello Everyone,I am wondering if there is any recourse I have. Here is the story. I ordered something in the first half of Feb for about $175. It was shipped USPS. Tracking showed item delivered shortly thereafter. However, I did not receive this and...

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Ground Advantage Ground to a snails pace

Delivered package to Post Office on Saturday the 6th of the month. The estimated delivery date was the 10th. I went to check on items I had recently shipped and found that one of them wasn't going to be delivered until the 16th. That is 10 days in tr...

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