Gator08041971 • Volunteer Community Mentor 2024
Just to clarify your question in English:
I bought an item, an unlocking service for a cell phone, and the seller is no longer listed on eBay.
I bought an item, an unlocking service for a cell phone and the seller no longer appears on eBay or messages. Can I send you what can be done? In that case, I asked for it two days ago and today the seller does not appear. Thank you.
Parece que le has comprado a un mal vendedor. Si puede realizar su pedido en sus compras recientes, debería poder realizar una devolución siempre que lo haya comprado dentro de los últimos 30 días. Debes elegir la opción "No coincide con la descripción ni con las fotos".
Luego se enviará la solicitud de devolución. Si el vendedor no responde dentro de los 4 días (lo que probablemente no hará), entonces eBay puede intervenir (usted les pide que intervengan) y pueden forzar la devolución.
Si eso falla, entonces deberá comunicarse con su banco o número de tarjeta y solicitar una devolución de cargo por la compra.
It sounds like you may have purchased from a bad seller. If you can pull up your order on your recent purchases, you should be able to do a return providing you purchased this within the last 30 days. You need to choose the option for "Doesn't Match Description or Photos".
Then the return request will be submitted. If the seller doesn't respond within 4 days (which they probably won't) then eBay can step in (you ask them to step in) and they can force the return.
If that fails, then you need to contact your bank or card's number and request a chargeback for the purchase.
I don't get the option item does not match the description only
Buy again
Buy a similar one
Contact the seller who does not allow
Item has not arrived
Sell a similar one
Bueno, eso es un problema. ¿Dijiste que este era un servicio para desbloquear un teléfono? ¿Te enviaron algo por correo? Si no recibió nada físicamente por correo a su dirección, utilice la opción "El artículo no llegó" para su devolución.
Y no vi ningún comentario reciente de un vendedor. ¿Cuándo se realizó esta compra?
Well, that's a problem. You said this was a service to unlock a phone? Did you get anything mailed to you? If you didn't get anything physically mailed to your address, then use the "Item has not arrived" option for your return.
And I didn't see any recent feedback from a seller, when was this purchase done?
