Selling

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Tracking Details

Hi all, The Shipping team wanted to share the following information from the issues with tracking details not being updated:"We are aware that some sellers are seeing tracking details not update automatically to orders after purchasing a label. Our t...

eBay let me down

I sold several items recently and USPS employee scanned all my orders wrong. They all showed delivered to the post office where they originated. I obtained a receipt in person that showed proof of delivery, but eBay didn't allow me to provide proof a...

Machinist tool

Machinist tool but I can't seem to identify correctly, I'm not a machinist and had this up on auction for 2 months no action.

8-6-23A Big chuck mill-Lathe w-tool 001A2.jpg

ebay removes "counterfit item" no explanation provided

I've sold over 20 units of the same 30 dollar item in less than 2 days. I bought 30 units of the item and ebay removed my listing the next day for counterfit item policy. I do not understand what motivates this decision. There is no proof whatsoever ...

Tomorrow ebay Open begins...and we get the Fall Seller Update?

In todays podcast, Griff seemed to hint that tomorrow morning ebay would be announcing (in the Announcements section) the Fall Seller Update before ebay Open officially begins. So, for those who follow this sort of stuff, it could be a busy day. Of c...

eBay gives a lengthy time to do a return... but how long is the label actually good for?

So I have a return. I issued a label last week. Since it's going to Canada, I had to print on on stamps.com and put a date for when it would ship. I gave the buyer until Saturday to ship the coins (figuring that many people conduct their errands on t...

Should I be concerned?

Should I be cautious of a buyer who is feedback score a tad over 100 but set to private and he's asked three questions thus far on my MV listing about how to choose specific variations (ones with a graphic and ones without) and if the prices are all ...

Demoted Seller Level

I Have over 3000 SalesMember since 1999100 % Positive Feedback!Latest Transaction defect rate0.45%4 of 895 transactions Demoted from Above Average to Below Standard?I Think eBay Needs a Check Up From the Neck Up!

Help on being double charged for shipping refund

So here is what happened... I sold an item processed the shipping label and then realized the buyer had been grossly over charged for shipping. I cancelled the order. Issued a full refund. Which was processed fine. Relisted the item with correct ship...

Does anyone else HATE the new layout on the phone for your ebay?

It was so much easier with the 3 little lines at the top left to click and bring up everything.. Now, its all at the bottom, and just way more confusing to see everything.. I'm getting messages that im not even seeing until i see the little red on th...

NO seller protection for disputes opened through payment institution!

I cannot believe the lack of justice for sellers on eBay!A buyer opened a payment dispute through their payment institution (not eBay) while we were in the middle of compromising on a partial refund (which the buyer requested for this very tiny issue...

Resolved! Question about Inform act "new" items

sellers who have sold 200 or more new items totaling more than $5,000 during a 12-consecutive-month period over the last 24 months Is "like new" considered... new ?Will that trigger ebay system to send out seller information after 200 sales? Or is "u...

“Something is wrong. Please try again later.”

Just trying to print a shipping label like normal. Have a couple of orders via eBay standard envelope and I keep getting this error. Doesn’t matter if I try on my phone or computer, it’s the same error. The addresses are correct, the package weight a...

Resolved! refund

A buyer purchased an item from me that was a heavy-duty sewing machine. It arrived on March 25, 2022, and the seller put in a refund request on April 12, 2022. I told the buyer that I do not accept refunds this late and that if it arrived damaged it ...

Resolved! Buyers that don’t pay / Reducing Time to PAY

I like EBAY and have been buying and selling on EBAY since 2006. I have become disappointed and annoyed by the number buyers that commit to buy and then do not pay and won’t respond to communications. In the last 6 months I have had 5 of these on ite...

Resolved! I sent the wrong items to the wrong buyers and I don't know what to do

Hi,I accidentally sent the shirt to the guy who bought the jacket and the jacket to the guy who bought the shirt. I did 'oops' What is the right way for me to fix this? I would like to pay for any shipping or hassle, I just want to do the right thing...