Selling

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No Customer Service

I have been in customer with eBay for 12 years. This past year with the new owners has been a nightmare. I have been punished for not shipping according to the way they want it done. The punishment has been two-thirds of my merchandise removed from m...

Resolved! Purchase history question - Where are the pictures?

Hi all...Maybe it's me (I hope it is) but eBay doesn't seem to be doing their customers many favors in our attempts to record keep our purchases and sales. When I look at my purchase history from 2023 and try to click the detail on an item...particul...

Your personal experiences with a high CPC (Cost per click) Campaign

Hey I have been experimenting with on-site cost-per-click campaigns. Please don't tell me that it's a waste of money because I have actually made sales with the tool and I know that it is working. I was wonder what's yall experiences with using a hig...

Resolved! messages from eBay

I used to receive messages from eBay when an item sold or payment was received but this no longer happens since I started using a new computer. Please advise how I set this up so that I receive such messages. Thanks a lot

Trade assistant required

Hi, I looking for someone who has sold on ebay by listing furniture is a true and positive way that will generate sales. I am happy to discuss terms. Thank you

Buyers/Sellers problems

Has anyone else been affected by illegal sellers as well as scam buyers? Unfortunately Ebay will not do much of anything to help protect the honest Sellers/Buyers due to using AI. Artificial, yes. Intelligent, no. I have found many American Sellers c...

Resolved! How to raise promotions standard higher for just a few items

All my items are already on the 'blanket' 2% promotions standard. What are the step by step instructions to raise 10 items (out of the 500+ I have) to 10% and not affect all the other listings?

Sold diamond ring on ebay which went to their verification center they claim it was 2 grades below

My appraisal was issues a minor issue report the buyer then requested a return I have not recieved any funds from the buyer and ebay expect me to pay out a 1000 dollar refund when they have the funds how can this be legal as if I have to pay 1000 to ...

multiple ebay accounts

Is opening two accounts for seller use against the rules and guidelines. I want to open two separate accounts for branding and marketing purposes. If it is against the guidelines are there any alternatives that are allowed?

Buyer claims the package was empty - lost a case

I sold an SSD drive, the drive was well-packed and promptly shipped by DPD.Buyer claims that package was empty. Shows photos of empty envelope and packing material.I asked for an opening video and weight. He claims to have one, but this is the last t...

Encounter with a scammer

As the subject says I'm sure I just encountered a scammer. I recently listed an item for bid/offer and the person offered $100 for my item, of course I accepted. I noticed that they're taking a while to proceed with payment so I decided to check thei...

Is anyone else's metrics getting dinged unfairly over late deliveries?

I have been getting my metrics dinged for reasons that should not be affecting them, and I am wondering if eBay is now punishing sellers over carrier delays. In every case, my orders have shipped with valid tracking well within my stated handling tim...

Buyer cannot purchase from their address in Spain even though Ebay GSP is enabled

I have an item for sale with GSP on and no exclusions, but the buyer is getting errors claiming the item won't ship to Valencia, Spain. Is there something wrong with the listing? https://www.ebay.com/itm/305848734451

Ebay is violating their own posted policy on feedback`

An international buyer violated ebay feedback policy based on 3 specific points. The posted policy stated feedback would be removed if the buyer did any of the following.......I called ebay, referenced feedback and the automated system said they were...

Variations listing - Why can't each vartiation have its own custom weight?

I know how to use the variations listing tool, but I don't understand why each variation can't have its own unique (shipping) weight. Am I missing a way to specify the weight for each one? Also, don't know if this is eBay or ShipStation error, but th...