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ASK ME ABOUT: Product Research (formerly known as Terapeak)

Hello Everyone, We're thrilled to announce the launch of our brand-new interactive series, which is set to take the place of our former "Monthly Chat with eBay Staff" program. This series is designed to bring you closer to the heart of eBay's operati...

Does eBay advertise?

In the discussion of why sales are so slow, I’d like to ask anyone if they ever see eBay advertise. On television, on YouTube, on streaming services, etc. I know the economy is bad right now, but I think it would be helpful if eBay would advertise. I...

Need Advice on Issuing Coupons Please

I checked old posts but need some current advice. I sell an eclectic mix of Levis, Dishes, Flatware and housewares. I’m considering issuing 10 or 15% off coupons after a buyer makes a purchase. - Do the coupons work well? easy for the buyer? - Looks ...

You are using business policy, which is not supported by this listing tool

I keep getting this error message when trying to list my items. I am doing sell similar and it keeps giving me this error message "You are using business policy, which is not supported by this listing tool, please sign up Seller Hub so you can use th...

Can I list an URIT male home fertility test kit on Ebay?

I have 3 and I see others have listed them before on Ebay. Sealed and not out of date. But, I'm leary to list anything in a category like this. How can I check to make sure not prohibited? Don't want my hand slapped by Ebay.

Best Offer Item

Listed and sold a "Best Offer" item. However, I accidentally hit" Buyer Paid". Immediately received "Ship It Now" message from eBay. What is the best method to contact the buyer and try to get them to paid for the item. Thanks

Why does Ebay not stand behind their sellers?

I shipped an item on time. It was lost by US Post Office. Buyer contacted me, and I immediately refunded her, no questions asked. She left me a negative feedback. I called Ebay and they basically said "tuff", and would do nothing to help. Previous to...

How to delete the unsolds in seller hub?

My unsolds have been getting inadvertently relisted as duplicates because I can't see how to delete the unsolds that are already active. Can you please explain how to delete these unsold items?

Resolved! Ebay misled me - the buyer never paid

I sold a quite rare video game (eBay item number 174478179421) to the buyer, but haven't been paid. I don't have any hope of receiving my money, I just want to warn fellow eBay users not to trust in somebody only because he or she has a lot of positi...

Resolved! Selling High Priced Items

I have had 65 of my items sold and my feedback score is 47. I realize you shouldn't be selling anything online that you can't afford to lose, but that aside, I was wondering... Typically, it's smarter to not sell higher priced items when you start ou...

When are you going to leave things alone!

This is getting ridiculous I have been on here 27years and EVERYDAY it is another issue!The shopping carts does not work right for buyers or sellers(I have 80 documented cases so far from buyers)it costs sellers sales as well as ebay fees....walked o...

Sales Down?

Instead of Your sales are down. Look at your item's sales.If you have been selling many 5lb cannon balls and now you are not? Check to see if 5lb cannon balls are still selling. (by viewing sold listings).That will tell you if it's your cannon balls,...

If you sell trading cards AND use ebay's Standard Envelope for shipping

You might be interested in this new product from ebay shipping (if you have a store , you can apply your shipping credit to this) : https://www.ebay.com/itm/256274542375

Need Help Identifying a Pin

This looks like some sort of fraternity pin to me, but I can't find any reference to it at all. Checked with the Order of the Owls as an obvious one, but couldn't find anything like it.I'd appreciate any help that can be provided.Thanks.

Added 1500 new items and sales are still down 20% from previous month (only on ebay)

Inconsistent algorithms are killing ebay.

eBay is filtering the feedback profile now

So I had 9440 feedback... then one more showed up, I went to look, but can't see a new one there. Then I realized in the past 90 days it's showing like 10 feedback total, and then it says they are all over 90 days old. I noticed they picked all the v...