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ASK ME ABOUT: Product Research (formerly known as Terapeak)

Hello Everyone, We're thrilled to announce the launch of our brand-new interactive series, which is set to take the place of our former "Monthly Chat with eBay Staff" program. This series is designed to bring you closer to the heart of eBay's operati...

Ebay adding listings that have been sold

Had to cancel an item that was going to sell. The problem was that ebay relisted an item that had been sold and shipped ten days earlier. Tried to contact the buyer but ebay won't let me send them an email. If the buyer happens to read this sorry abo...

Forwarding Company to Ukraine - Wants Partial Refund

I sold some computer memory. I have international shipping turned off. Just got a message fromt he buyer that the item is defective. They provided pretty detailed videos and it looks legit like it really is defective (they ran a memory test and there...

Buyer returned opened trading cards and ebay's money back guarantee refunded him

Been using eBay for years now to only buy but just recently started selling on here. I just had a buyer that bought twice from me first time was a $1000 order and that was okay second time was a $1250 order he claimed to have "dented" boxes which is ...

DISPUTED FUNDS

HOW DOSE IT THAT EBAY SEALS YOUR MONEY THE DISPUTE ALWAYS IN THE CUSTOMERS FAVORTHEY JUST TAKE YOUR MONEY AND YOUR OUT EVERY THING YOUR MONEY THE SPIPPING AND THE ITEMTO ME THATS STEALING WHEN YOU DO EVERY THING ON YOUR PART ON THE ORDER BUT THE CUST...

USING SUBJECT AND THEME

Hi, First of all I would like to thank the community members who respond to all the questions posted here. You are the best part of selling on eBay. Absolutely amazing and such an important help. As for my question. Trying to reduce the time listing ...

Resolved! Ruled Against in a Chargeback Dispute - but I provided PROOF OF DELIVERY?

Hi all, Got notified of a chargeback dispute, seller "did not recognize the transaction." Turns out tracking from the USPS was borked for some reason, showed as never having left the post office. Odd. So, I went to the post office and asked about it....

YIKES, mind that decimal point if you do promotions

I thought I had this promoted at 9.1% .....well, no. I will actually have to pay a bit out of pocket just to ship this thing. Oy.

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Does eBay have what it takes?

We will see. Posted 14 auctions. Fire & Rescue photos. Photographer is famous & highly respected regarding the topic. No competition. Will they be seen? Time will tell. If they are a bust, it will convince me that this site is a lost cause. Hope ever...

Buyer requested refund because they didn't like item

Thanks for the help - figured it out

Blocked a buyer for the first time in almost a decade

Had a buyer request a return today because of them thinking the item I sold was counterfeit. I responded I will take the return and that I know for certain, 100% that the cards they bought are real. I would be happy to send them for authentication wh...

AI-Generated descriptions

Wonder how that experience will turn out? I won't know right away because I list using a desktop PC. Maybe people using the app can report what it's like.

Buyer requested cancel

If I cancel with reason "Buyer requested cancel" can they still leave feedback?I had a buyer want to cancel their order, so I cancelled it as they requested and refunded, they then changed their mind and said I want the item now. I tried to explain t...

restricted the store

Помогите разобраться в этой ситуации. Мой магазин был ограничен в работе, но сообщений с разъяснениями я не получал. Прошло 4 дня, возможно, я получу еще одно сообщение.У кого-нибудь была такая ситуация, поделитесь.

Resolved! Listings Don't Show Up in Search Results

Okay, so I am trying this avenue to see if there are any sellers out there having similar issues. I have 33 items listed for sale on eBay. All have been listed for many days to over a month. I have previously posted how my views have plummeted since ...

Free Shipping or Charge for Shipping

I am trying to grow my business and changing things up a bit. In watching multiple people on You Tube, it seemed all said to offer Free Shipping and just include in the price. However, in doing so, it seems others either have it listed cheaper with F...