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ASK ME ABOUT: Product Research (formerly known as Terapeak)

Hello Everyone, We're thrilled to announce the launch of our brand-new interactive series, which is set to take the place of our former "Monthly Chat with eBay Staff" program. This series is designed to bring you closer to the heart of eBay's operati...

Resolved! Late shipment rate

my late shipment rate is 27%. I made 50 sales of seeds to USA. but my last orders to USA had some late shipment issue. after one week items getting delivered with opened package , and they destroyed seed and send the empty package with letter "USA de...

HP inks VeRO by HP?

Have sold HP inks for years. ebay took down because of HP VeRO. These are not in a box so maybe that's why?

How should I list an item that's been Refurbished by someone else?

I have a video game console that comes with the box that says "Refurbished" on it. It is from the company that makes the game console itself. I would like to make a listing that advertises what it is, so that collector's can find it.However, eBay won...

Persisting "...can't be listed because the text on ... is not in English" issue.

Hello everyone,I'm seeking advice on an issue I'm facing as a seller on eBay. Our listing https://www.ebay.com/itm/201569278571 got blocked (we cannot introduce any changes to it), and the error message says:"Your item can't be listed because the tex...

I am trying to sell and get "We've encountered an issue on our end" how to fix?

This message comes out when I try to sell.

Ebay gives potential buyer message that I don't ship to US Address

in my store I have several listings of vintage hunting advertisements , in that category. In the last couple weeks I have had 2 potential buyer who got a message that I don't ship to their address , one in New Hampshire and one in N Dakota. I tried c...

what do I have?

can anyone out there tell me what these are?they look to have a red Asian signature...I can't find this kind of paper anywhere on the web...are they of value (approximate $ amount?)

BUYER PURCHASE PRODUCT USED THE ITEM & REFILL WITH SOMETHING ELSE

We have had several buyers that purchase our dyes from us, used the product then refill it with something else and return it claiming that they received the wrong item, or the product did not work. What should you do?

Individual State tax records

Anybody know if there is a way to find out as a seller the sales tax breakdown that was Collected / paid to individual states . Thanks

Do buyers no longer understand the process of accepting a seller's offer? Scratches head

Ok, in the last couple months I've had a few buyers all come to me with the exact same thing. They receive a discount offer from me (seller). They accept this offer. They apparently now go back to the listing and the listing says "Out of Stock". They...

Why did ebay give me a listing violation for an adult comics but 100's of others are listed same way

I just got my first listing violation in about 18yrs, 100% feedback, sold almost 10k items. I listed a lot of 10 adult comic books(good humor, cartoon carnival etc.) I wasn't going to list them and thought I could sell them quick but they have been l...

Resolved! eBay told me that my account was suspended

Hello, today eBay told me that my account was suspended for these reasons. I have been selling on eBay for 7 years and I have 100% positive feedback. I have solved any problem for buyers and made them completely satisfied. Today I was surprised that ...

Resolved! Phone Number Access by Sellers/buyers- Big questions here- Scammer/safety Alert. Help PLease!

I now have the PHONE NUMBERS and addresses of around 300 people I sold garden seeds to.---------------I SHOULD NOT HAVE ACCESS TO THIS INFORMATION SO EASY! In my humble opinion.... It's a safety risk and massive privacy reveal. WHY EBAY? Let me expla...

What possible reason?

Fore what possible reason would a customer leave me (or anybody) a neutral and say "THANK YOU"?

personal e mail being used for selling account

Hello All ! Strangest thing is happening--I am getting offers for watched items in my personal email address instead of selling e mail ? Double checked my info and all that is listed is my selling mail. Am I hacked ? How in the world did business & p...