02-21-2020 12:47 AM
Are other sellers getting fed up with ebay using a lower amount of monthly transactions to work out the late delivery rate of a seller to the number of transactions used for other ratings, some time ago ebay stated that if a feedback was not received by a seller on items sold that it would be classed as a positive and counted towards the late delivery rate, although we are a top rated seller on late deliveries we are only shown about 25% of our total transactions why?? are other sellers fed up with this practice of ebay
John
02-21-2020 04:49 AM
Following. I don't understand what you're saying.
02-21-2020 11:08 AM
I am a top rated seller, but not top rated plus (and don't want to be).
I went to my Seller Dashboard, and looked at the late shipping metric, and it states:
Transaction period: Mar 01, 2019 - Feb 29, 2020
I am being rated on 12 months since I am a low volume seller. If you have 400 or more transactions within X number of months, then I believe you would be rated on previous 90 days. My late shipment rate is .78 % (1 out of 128 transactions).
02-21-2020 02:41 PM
You are in the UK......I would ask on that board as requirements could be different there........
02-21-2020 05:39 PM - edited 02-21-2020 05:40 PM
@thesweetjar09 wrote:Are other sellers getting fed up with ebay using a lower amount of monthly transactions to work out the late delivery rate of a seller
No, because I always make sure that I get a validation scan within my handling time.
But I am in the USA, and can only comment on the USA seller metrics.