Report eBay Technical Issues

Forum Posts

Sorted by:

Current and resolved technical issues - updated as of 05/7/2024

The following are ongoing technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider contacting Customer Support here to be added to the open tickets. We have included the refer...

Somethings suspicious...

I was going through my many purchases of gemstones. I noticed a shop I purchased from in Hong Kong has their pricing under GBP. Is that normal? I think my account may be compromised as I realized my gems are mostly glass BUT the stores ratings when I...

When I create a new listing and click "List Item", nothing happens...

This has been happening for about the past week. When it happens, I can't save a draft either, and have to go back and try over, re-editing photos, title, item specifics. This doesn't happen every time but happens a LOT lately (as of 6-10-21), a lot ...

New Summary format buggy and terrible

I don't know what prompted the update of the Summary page, but there are issues. First, prices are no longer visible in the Watch List section. This is a crucial piece of information in a site dedicated to selling & buying! Second, the category tabs ...

Unable to check out

April 3rdI get this message when I try to check outYou don't have permission to access "http://pay.ebay.com/rxo?" on this server.Reference #18.67b4117.1649024982.59d83814

Order Detail printing in landscape and in tiny font

I have noticed for over a week now that my ebay order details will only print in landscape and in tiny font. What happened to portrait mode and in fonts? I cannot use the landscape mode and the fonts are too small to read. Please advise when this is ...

90 day product traffic history no longer working

This is when you press the historial button to come up with your own pricing, shipping charge or no charge, etc. The app used to give that valuable information to sellers when posting new merchandise. I’m a reseller of se of hand goods and this tool ...

Cant see my funds

When I got into my payout summary I keep getting the error prompt in the photos attached. Than the screen goes blank... This has been happening for two days now. Can you guys fix this?

2 years missing

I try to use eBay as much as possible over Amazon but I'm really disappointed that the app keeps logging me out and it's missing the last 2 years of purchases and activity. I wanted to give really good review on my last product but there's no way of ...

My Ebay AU saved searches are now showing American results?

Hi. I guess eBay AU doesn't have customer support anymore so I guess I have to post here and pray someone there sees it. Clicking "contact us" seriously just redirects back to the same page! Remove the button if it doesn't do anything! Anyway, since ...

Unable to relist items...

I've been trying for the past couple days to relist some items that I had to cancel due to non-payment. I offered second chances on both items which were not taken, and now that I'm trying to relist I keep getting the message "listing was not process...

Resolved! ANYONE HAVING TROUBLE EDITING LISTINGS?

I keep being asked for password and then the "I'm human" followed by playing the image game. I then go where I need to edit, and it just starts all over again!