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Current and resolved technical issues - updated as of 05/7/2024

The following are ongoing technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider contacting Customer Support here to be added to the open tickets. We have included the refer...

Can not create and revise listings

The Create Listing page and also revise listing page will not load for me. There are very pale shadowy gray boxes which blink softly, but nothing more shows. Everything else seems to be OK, and other websites load well for me.

As of last night I can no longer make any new listings using my chromebook

As of last night I can no longer make any new listings using my chrome book. I have been using chrome book for years with no problems until now. I even went purchase a new chrome book today thinking my older chrome book is out dated.

Pages freezing up and not responding

I keep having issues with the pages freezing up, then it goes to a page that says Page not responding. It doesn't matter which page I go to, it does the same thing. It has been happening for at least 4 days now.

draft page not working again

Also having issues with draft page not working since yesterday 5-26. Tried re-starting computer & no help.

Listing Quantities Being Randomly Updated By eBay

Woke up this morning to sales of some items I know I am out of stock on or do not have the amounts to meet the ordered amount. Looked at the listing and saw the available quantities were 70-90 per size variation of this particular item. Checked my li...

Can't access any item in my store

Hi,I can't access any items in my store if I click on an item. States "There seems to be a problem serving the request at this time". If I can't access anything, that means potential buyers can't!!Thanks for any assistance in this matter!

active listing page incomplete

active listing page is incomplete, no buyers watches show, no auction ending time shows, the only thing thats shows up is the item for sale

Listing quantities changing without our input.

As of this morning, buyers are purchasing our items that are out of stock because overnight the listing quantities have miraculously been revised without any input on our end.

Inventory Glitch again

My inventory show massive quantities for items I don't have any or just a few .....called and it is a sitewide issue........

Can Not Create or Revise Listings

item quantities changed by itself

all my listings quantities are changed by itself overnight! i did not make the changes how can it be happened? is it a bug?

Cannot add a tracking number to a sale

This has been driving me crazy all afternoon! I had a buyer purchase one item from me, and then after a back-and-forth message conversation about combining shipping/getting a discount if they bought more than one thing, they purchased another one. I ...

financial statement does not have accurate cost for shipping.

i looked at my shipping cost on my finacial staement and they are so much less than the actual am i missing somethin.g

Filter by 'Saved Sellers List' isnt working.

Filtering by 'Saved Sellers List' isnt working anymore for me. Repro Steps:1) Search all items for 'Radio' > 5,000,000+ results2) Select 'More Filters' from the left nav3) Select the left tab labelled 'Sellers'4) Select the checkbox labeled 'Only sho...