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Current known technical issues - updated as of 6/24/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Resolved! "Checking Your Browser"

Hi, I think that I have persuing an answer to this under the wrong location. Is there anyway that we can elimate this "Checking Your Browser" message that comes up when I look at ANY item. I often just shows for a few seconds then disappears. But, so...

Hi, I am having problem with adding/deleting photos.

Refund and return items

I'm having refunds from ebay and also returns an issue could you please help, regards Paul.

There seems to be a problem serving the request at this time

Receiving this message when I do a search. Thank you

Resolved! Search is broken.

Keep getting this message with every search prompt."There seems to be a problem serving the request at this time"

Unable to edit drafts in the app.

For the last couple of days I've been unable to edit drafts in the app. This is a basic function we all rely on and expect to work. Draft pages redirect from the 'summary' page to a default message that redirects me to the web browser to complete the...

Sold & Completed filters

When checking sold comps, the filters are set to Completed Listings, and Sold listings. If you "x" out of one, the other remains. It now takes 2 clicks, and 2 reloads of the site to clear out these filters instead of one. By "x"ing out of Completed l...

Cannot add bank account to my Ebay account

Attempting to choose a bank to add a bank account results in an endlessly loading page with the text "This is taking longer than usual. Please check your internet connection." This happens on both the browser and app versions of Ebay. There is nothin...

Cant list items for sale

I made listings for sale & can't enlist them

eBay Seller Hub Overview Page No Longer Shows Value of Active Fixed Price Listings.

Been showing Zero for several days. Still the correct total on the active listings pages. Not really an important number to me, but when things about selling suck, I ask myself what percentage of this number would I take to be rid of selling here. Wh...

Not receiving notifications via email when item sells

I am no longer receiving an email notification when an item sells. I checked my preferences and everything is as it should be. This just started a couple of days ago. Anybody else having a problem?

Changed password now my listing isn't showing up

I recently changed my password and now my listing isn't showing up when I login. However, if I go to the confirmation email stating my listing is active, it comes up. I somehow feel I have two ebay accounts....OMGOSH!!!

Ok what are you doing

Was just revising item 375143686744 which are terminal connectors for underhood wiring and upon opening it up to revise, someone has taken upon themselves to check the box that says ITEMS INCLUDED : WIRE HARNESS. (I had to uncheck it), Which checked ...

WHY? Messages for one account/e-mail address, coming through in another?

I have two accounts, one for selling and one for buying ; both long-existing..... More recently, I have been getting messages pertaining to buying-accountactivity, through the e-mail address associated with the selling account.... WHY might this be h...

Months old listings getting charged Promotional Fees

Hi,I saw there's been a glitch with the EBay system causing people to get charged Promotional listings fees on items from months ago. I've had my store getting charged dozens of times in the past few days for items as far back as March, and some of t...