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Current and resolved technical issues - updated as of 05/7/2024

The following are ongoing technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider contacting Customer Support here to be added to the open tickets. We have included the refer...

How to sign in, no passkey

I'm trying to log in. For the first time I have been asked about these Advanced Security Options. When I click skip, it simply puts me back to the main page saying that I've been logged out. I'm trying to log in, it never actually logs me in before b...

Giving refunds

Could someone humor me and explian why the ability to give a refund to a buyer has now become another unnecessary, complicated, multi step procedure? Sometimes when the eBay shipping calculator is on break, my buyers pay way to much for shipping, and...

Instant payout not working

Since 4/11/2024 I have been unable to get instant payout. Anybody else having this issue?

Editing profile reverts to my seller profile so I can't change my buyer profil photo

Howdy, I'm a long-time ebay buyer. I just became a seller and have a store profile. When I click on my buyer profile name to edit profile and change my photo, it automatically opens my ebay store profile. How do I change my buyer profile photo if it ...

My saved search emails are not coming through

Previously, on occasion, they would end up in my spam folder. That is not the case this time though

Ebaymeg issues

Hey there, I've tryed to reopen my ebaymeg account, but im getting multiple errors.I've used ebaymeg before, and ready to try again. When i try to connect my account now it says: You have a buyer account. Continue account registration to become a sel...

Active Listing Manage Tabs Not Working Correctly

As a seller in the "Active" listings section, where you can separate a search from the pull down boxes of "Category" "Formats" & "Status" is not working correctly. If I try to customize my search to "store category" and "buy it now" it will not accep...

1 active listing

There's a weird glitch on both the app & the website where I'm seeing (1) under active listings but I actually don't have any active listings currently. Even when I go to click the "1" it's telling me I don't have any active listings. I've cleared bo...

Starting Price disappearing

When I have been trying to list an item and either review or go to list it, the starting price is not there. After several attempts somehow it does get accepted.

I keep getting We've Looked Everywhere. It Looks Like This Page is Missing!

When I am creating a listing and I edit the category or shipping it stalls for about a minute then goes to "We've Looked Everywhere" page.

Is Ebay site down?

I keep getting "We've Looked Everywhere. It Looks Like This Page is Missing"and the links take me back to that page.

Home Page Down Cannot List Items

I have been trying to list daily and for over a week I can get the first listing done, but then I get an error message saying home page is down but the rest of Ebay is fine. It is not. I am repeatedly stuck on error message page. I have refreshed eve...

Listing Items

Been having clitches listing for about a month, but in the last week, I have only had luck with being able to list a few items. I've done everything I know to do, clearing cache, history, changing browsers.....nothing, when I enter all the informatio...

Resolved! Adjusting Column Widths and Customizing Table on Active Listing Page

I am trying to update my Seller Hub active listing page https://www.ebay.com/sh/lst/active I cannot adjust the column widths like I have been able to do in the past. When I hover over the column, the little icon for adjusting the width is missing. Al...

Server down

It is an endless site failure.It is almost like noone if manning the house or no supervisor, no MIS... You go to home page it gives same error. firefox, google same thing.