07-12-2018 07:35 AM
So I recently ran into something I have never seen , a rude seller.
i had just bought a item around 12am and three hours later sent a proper cancellation form to him and explained the reason why, almost 15 hours later he sends me the most generic message ever saying “ hi item already shipped sorry...” remember this is 15 hours later after I sent in the cancellation. After a few back and forth messages and a message mocking me and blaming me that he already shipped and paid for the shipping and telling me it’s not his job to sit in front of his computer all day, and that he would try his best to stop it from shipping ( which Im sure he never actually shipped)
i have never had this happen before, and imo if you are going to sell on eBay you need to run it like a store. No I don’t expect you to be glued to your computer but you need to monitor your account ever couple of hours, not every 15+ hours.
I would understand buying an item and canceling it after it’s marked ship 10 hours later.
Debated hard about this and ended up giving him a neutral feedback , but feels as I should have done a negative. How do you guys deal with rude sellers ?
Solved! Go to Best Answer
07-15-2018 10:08 AM
Something else that I haven't seen pointed out here yet is the fact that cancallations AFTER payment cost the seller money, either 30 cents or a nickel depending on what type of PayPal account was used. Individually, that may seem insignificant; but if a seller is unfortunate enough to get hit with a string of such cancels, that is going to add up to a significant chunk of change that the seller will either have to eat or pass on to his customers.
07-15-2018 10:24 AM
@thatsallfolks wrote:
Thanks for bringing this to our attention.
I just love the fact that this was chosen as the "accepted solution".
07-15-2018 04:10 PM
@buyselljack2016 wrote:
@thatsallfolks wrote:
Thanks for bringing this to our attention.I just love the fact that this was chosen as the "accepted solution".
Yes, that was more than I could have ever hoped for. 😉
07-15-2018 06:34 PM
That's true. Seller gets charged when it wasn't their fault.
And then to get bad feedback to boot...
07-15-2018 06:35 PM
@buyselljack2016 wrote:
@thatsallfolks wrote:
Thanks for bringing this to our attention.I just love the fact that this was chosen as the "accepted solution".
It has a certain ring to it.
07-15-2018 06:36 PM
@thatsallfolks wrote:
@buyselljack2016 wrote:
@thatsallfolks wrote:
Thanks for bringing this to our attention.I just love the fact that this was chosen as the "accepted solution".
Yes, that was more than I could have ever hoped for. 😉
@thatsallfolks I always said you had a way with words.
07-31-2018 08:43 AM