Shipping

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Tracking Details

Hi all, The Shipping team wanted to share the following information from the issues with tracking not being updated. "We are aware that some sellers are seeing tracking details not update automatically to orders after purchasing a label. Our team is ...

International shipping

I sold a CD to an International buyer. I accepted an offer of $5 for the item. My listing showed a $4.65 buyer pays shipping cost. When I got the ship your item note, I clicked "purchase shipping label", went to that screen and it showed a cost to me...

shipping sewing patterns

I've been selling sewing patterns and usually ship them in a clear cello envelope in a poly mailer with a piece of cardboard. They're usually 9x6 or 10 x 7 and weigh 2-5 oz. I used to send First Class, but now it must go Select Ground Advantage. I kn...

shipping rates gouging

I'm in the market for a plastic used toy. The toy seems to be selling for $21.00 to $60.00 depending on condition of the toy. The question is why would about half the sellers of this item charge $100 and over for shipping. I was a seller too and this...

Charged more for shipping than paid

I sold an item with calculated shipping. It’s going international and it’s charging me more than what the buyer paid. With eBay international standard shipping.

Shipping Insurance 3rd party

Does anyone know of a 3rd party you can purchase additional shipping insurance from?

Resolved! USPS Losing my packages

Hello, I have been listing on Ebay for 2 months and I have had success. I enjoy the process and I am hoping to continue with it. Selling on Ebay is great for me because I have never been happy at most other jobs because I need more personal freedom t...

Unable to select 'No returns accepted' on my new listings, not sure why? I have always been able to!

Does anyone know why I'm unable to choose 'No returns accepted' on any of my new listings anymore? I have always been able to but this option is no longer available to me. I can now only choose 30/60 day post charge /no post charge. I'm having to sav...

INR Case opened had to refund Buyer received item 5 days after refund

I had a buyer open an INR case and I had to refund by April 22 even though I upload response for USPS item was delivered 5 days later. I am now out my money and the item.

international shipping

why is the international shipping much more than the default quote, I lost money big time

Ebay Standard Envelope shows as late with no scans at all

Hello all. I sent a sticker with ESE. Buyer said he hasn't received it yet. Tracking shows NO scans, but says running behind, original estimate was Wed, Apr 3 - Sat Apr 6. What's my next step? If the buyer files an INR, or even if he just never gets ...

Screenshot 2024-04-07 at 16-45-21 Orders — eBay Seller Hub.png

The item you are trying to purchase is not available for purchase in your location. You cannot buy

Hello, I’m from Kazakhstan, I have Kazakhstan citizenship. Why I can’t buy items in Kazakhstan or on my address in US?Every time I see: The item you are trying to purchase is not available for purchase in your location. You cannot buy this item

Tracking my parcel

Hi there. I just bought an item from China about a week ago. I've been tracking it on the UPS website and it says the destination is USA. I live in South Africa and clearly gave the seller the correct shipping address. So why is it telling me the des...

EL ARTÍCULO NUNCA SE ENTREGÓ Y EBAY ME NEGÓ EL REEMBOLSO

Compré el 30 de marzo de 2024 un reloj tag heuer por US 1.205, el vendedor lo envió con DHL, los cuales nunca se contactaron conmigo y le informaron al vendedor que me negué a recibir el producto, lo cual no es cierto, luego de muchos intentos de sol...

shipping from address on eBay label is wrong

My shipping label has my old address as the shipping from address. I corrected it already in my eBay personal profile section, but the shipping label has already been printed out with my old shipping from address. The buyer address is correct. Can I ...

combined orders on a packing slip

Hi everyone, It took me 3 years but I made it. Lol I got my first customer that ordered more than one item. I would like to send them one packing slip. How do I combine the two on a packing slip? It was easy to combine the two in shipping. It must be...