Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Has there been a change in USPS rules about dropping off pre-paid packages at a post office?

I normally drop off my prepaid USPS packages at a contract branch. Until recently, they had a large wheeled bin for dropping off pre-paid packagesplaced right outside the counter. No need to wait in line just to drop packages. Today there was no bin ...

Priority mail shipping options

I am shipping a large item (barbecue grill) via priority mail, and saw these two options. I'm assuming I pick the large package one, but otherwise they look exactly identical? Can somebody help me understand what the difference is? If I just pick the...

Hong Kong added to USPS eDelCon list?

Printed my first 2018 USPS parcel label to Hong Kong. Surprised to see Post Expres and LZ prefix to the customs declaration number for delivery confirmation service.Anyone notice new countries added this year?

how to print shiping labels on ubuntu using brother p-touch ql-500

Hi all, Ive never sold on ebay before so Im wanting to make sure I know what Im doing before I sell somthing. So Im running ubuntu 16.04, my label printer is the brother p-touch ql-500 So when my item sells how do I print the label? Any help would be...

shipping charges

I am puzzled? I sell rather large comforter sets mostly and ship them the cheapest method I know which is parcel post and still the shipping can be up to $50 from Fl to Ca. So my question is how do buyers sell the same comforter set I do and ship it ...

I have not received the item and i can not open request for money back

I made an order from the Vanga user in July 2017. The goods did not arrive at the appointed time. I contacted the seller and he said to wait another couple of weeks. After two weeks, the goods did not exist. The seller promised to send anew.Therefore...

Resolved! Buyer wants to return item because it didn't include something that WASN'T listed

I listed a item with pictures showing what the listing included. Everything was sent as what the pictures showed, buyer receives item and days later contacts me that they did not get 'X' item and wants a return because he needs the 'X' item. 'X' item...

Will Ebay Reverse a Refund if Package Is Delivered?

Apparently this buyers item has not been delivered, so I just received this message from him when he opened a 'case': "IM STILL WAITING FOR THE 14 k gOLD BEAD AND THE HISTORY STILL SHOWS NOT DELIVERED. I WANT A REFUND IF YOU CANT DELIVER AUCTION TOO ...

Suspicious delivery

I didn't receive a tracking number for a package. Supposedly someone tried to deliver it yesterday but I wasn't there. Then today I had a random person call me and tell me they had my package. This person looked homeless but had a phone. They refused...

Resolved! Do ebay packages say what is inside?

Hi there, I am new to eBay so please forgive me if the answer to this is common knowledge, but do eBay packages say what is inside on the shipping label? I know there is another discussion about a question similar to this, but that is about when some...

Guaranteed 3 Day Shipping Option?

I bought an item that was listed as fast and free 3 day guaranteed shipping. I paid immediately but the seller waited 5 days to ship the item and took 9 days for me to receive it. I contacted the seller who offered nothing other then to give me track...

Resolved! My account was hacked and a purchase was made??

Dear Madam/Sir,Good day!Yesterday on March 12th I received a suspicious mail at 2am informing I had 2 deals done.It was Chrome Front + Rear Light Lamp Cover Trim 6pcs for Nissan Qashqai 2014 2015 2016 from seller kxxxxxxI never owned this kind of car...

Resolved! New seller being sketchy about shipping

New seller on eBay they had a good deal. They are established in the US. And I asked them alot about the product and assured me it was all working, but I never heard of sending an item to eBay for them to ship... Which is extra odd because it's a new...

APPEAL : Has anyone received a peter rabbit soft toy teddy comforter in error in the past month?

Hi, this is more of an appeal than a discussion!! I know this is a long shot, but I had ordered a Peter rabbit comforter for my son as it's his security blanket from the USA back in Feb. We received our package at the end of Feb, only to find there h...

Resolved! USPS First Class shipping charge incorrect

Hello,I listed an item (item number 123029197031) and the total for shipping was $0.71 cents. I did not realize this, but the item sold and when I went to buy the shipping label the costs was $3.50. I doubled checked the listing and I believe I put i...