The eBay Community

Resolved! Why is eBay saying I need to purchase and send someone a return label when they already sent one?

I have it set up so return labels are automatically issued. I have free returns. Somebody told me a skincare device they bought from me was not working. I've sold over 20 of these without complaints and it's over $50 so I asked her if she would file ...

Resolved! Promoted Listings ebay message

helloI received a message from ebay, I don't know if it came to me alone or to everyone.Does that mean that you can't add more promoted lists by paying a few dollars like I do now?the message says this Soon you’ll be able to use Promoted Listings Sta...

Resolved! Ebay no longer backing its sellers who get unwarranted negative feedback.

Up until a few days ago Ebay was a great partner in removing unwarranted negative feedback. I never had to use any curtessy removals. Now when an ad specifically states an issue and shows an issue, the buyer can still leave negative feedback for exac...

How long should I keep inventory before getting rid of it?

I have a lot of old dress shirts and polos (Banana Republic, Tommy Hilfiger) and I have them listed for sale on my eBay account. At what point (in days, months, or years) do I decide they won’t sell and I just donate them? I want make a smart educate...

No purchase info after payment

Charge has posted to credit card but no purchase info on my eBay account.

eBay threatening to take away my ability to return things for legitimate returns

Whenever I submit return requests now I get a warning that eBay detected "unusual behavior" because I'm returning things too much. But every single return was 100% legitimate. The very last one was a 100% counterfeit item (which I went over in my pre...

Ebay randomly showing seller's listings to different areas of USA.

As an owner of 2 Ebay stores this process irritates me greatly. Store owners pay fees regular sellers don't. There is no way that a seller would know that Ebay does this when they agree to Ebay's rules. When I began selling over 25 years ago this did...