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Current and resolved technical issues - updated as of 04/29/2024

The following are ongoing technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider contacting Customer Support here to be added to the open tickets. We have included the refer...

Resolved! Search is not working and as a result, I cannot make the soft porn and sex images go away

I am going to close out my account unless someone can fix this. I've already stopped looking at eBay at work and now I am too grossed out to even look at it. I just bought a portrait of a woman from the 1800s and what does eBay recommend to me? Full ...

The "3 minute feedback" email does not properly replace the [MEMBER_LOGIN_NAME] variable string

On April 29 2024 (04/29/2029) at 2:40:16 PM EST, I received a email inviting me to "share your opinion about your recent eBay Money Back Guarantee interaction", following a link to a survey. On the very bottom of the email the following was included ...

No purchase info after payment

Charge has posted to credit card but no purchase info on my eBay account.

Bulk Listing Tool competely non-operational

I've been trying to use the bulk listing tool for the past hour and cannot get a single listing to load in the "edit listing" page. Every listing just sits in page loading mode and will not load, no matter how long I wait. I've tried multiple browser...

Listing reverts to incorrect shipping details

When I create a listing by using "Sell a Similar Item" and change all of the details to my item's details, the site keeps changing the shipping details back to those of the original item (i.e., when I save and close the draft and go back to it later)...

Can’t list items

What is wrong with eBay??? I have bought and sold on eBay for 25 years since 1999. Listed several items yesterday (4/28/2024) all listings say they are live, but none of the listings are actually listed, or “live”. Shows in My EBAY is active listings...

An offer arrived! But not my listing!

I received a great offer to buy my item! Great, right? No. On closer look the image of the item was not my image. In fact, the item was not mine. It was a similar item to one I am selling now but another seller's listing! Major mix up. Will the other...

2 step autentication

Hey, i can't acess my account anymore, i changed phone number so im not able to receive the confirmation code. what do i do?

Resolved! Accepted Offer But Not showing Up anywhere

in addition to all of the other issues in the last two days...now a new one i just reported to ebay ....accepted an offer ...got the popup from the ap that i accepted but cant find the item anywhere.....no emails that i accepted the offer......not in...

Payouts from ebay stopped, big problem

Hello,I have an S Corp and a business checking account. I have had no problems with getting paid by ebay, and making payments with my business account for 4+ years. As of this weekend, April 26, 2024 eBay automated messages say my account info doesn'...

"We've Looked Everywhere" error when trying to list

Each time I try and list on my ebay in Google Chrome, I get an error of "We've Looked Everywhere" and the listing does not go through. I then click "My Ebay" and same thing, I try to find any item on ebay and same thing, I have to wait about 5 minute...

Ebay Customer Service is not help

I've been selling on eBay for seven years, so when a recent transaction went awry, it hit hard. After selling an iPhone, the buyer claimed a flaw and wanted to return it. But when the returned package arrived at my address, it was nowhere to be found...