Buying & Selling

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Selling

Looking for something new to sell? Find out how to sell and connect with other members for advice.

90697 Posts

Shipping

Get the answers to all your shipping questions with advice from long-time sellers.

37096 Posts

Buying

Discover tried-and-true techniques for better bidding and buying on eBay from fellow experienced mem...

25536 Posts

Payments

Payments related discussions, questions, and input shared here

12511 Posts

Returns

Discuss how to manage returns with fellow sellers

6380 Posts

Seller Tools

Make selling successful with helpful tools, services, and apps on eBay.

4590 Posts

Mobile Apps

Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to...

14051 Posts

New to selling on eBay

Looking to start selling on eBay? Find out how by chatting with other sellers here.

1018 Posts

Report eBay Technical Issues

If you experience a technical issue on eBay, we want to know. Share your experience here.

18815 Posts

Resolved! Customer Service Just Repeats "Policies" and Does Not Listen to the Actual Customer

I have been both a buyer and a seller for 23 years. Never, have I ever gone through an experience with eBay the way I recently had to. Three items I bought never arrived. USPS said they did. I have a Ring camera and nothing arrived, at all, on the da...

Ebay authenticated used ring as having real diamond now buyer wants to return and says it is a cz

I sold a used solitaire diamond ring with a natural diamond. I bought this ring from a reputable local auction house. I sold it sent it to ebay authenticator. They authenticated it and sent it to the buyer who now claims it is a CZ and not a diamond,...

Resolved! Ebay no longer backing its sellers who get unwarranted negative feedback.

Up until a few days ago Ebay was a great partner in removing unwarranted negative feedback. I never had to use any curtessy removals. Now when an ad specifically states an issue and shows an issue, the buyer can still leave negative feedback for exac...

Ebays money back policy

Hopefully if all the sellers on ebay, atleast the ones based in USA, would write about the defect in ebays money back guarantee policy;that by choosing item doesn't match photos or listing description, no matter how diligent a seller is about adequat...

Can I in my policy or in general discriminate against top rated sellers if I don't want to sell 2 em

Can I in my policy or in general discriminate against top rated sellers if I don't want to sell 2 em because I am noticing all of the privileges that they seem to acquire are privileges that they are widely abusing unfortunately hurting the little gu...

Resolved! Promoted Listings ebay message

helloI received a message from ebay, I don't know if it came to me alone or to everyone.Does that mean that you can't add more promoted lists by paying a few dollars like I do now?the message says this Soon you’ll be able to use Promoted Listings Sta...

Digital gift card redeemed after sale. Now customer opened a return

Buyer purchased an airbnb digital gift card worth $50 for $48. The buyer redeemed it shortly after sale and now is trying to return it stating he thought it was $100 gift card for $48... I checked and the funds have been used. Now I receive notice I'...

No purchase info after payment

Charge has posted to credit card but no purchase info on my eBay account.

Nope to my Bank Info, so nope to ebay..

I'm tired of high tech having no integrity and it being moral-less. The lack of respect that high tech has for choice and freedom is inhumane. Giving ebay my bank information is signing up for them to take my money without the appropriate control; it...

International shipping

I sold a CD to an International buyer. I accepted an offer of $5 for the item. My listing showed a $4.65 buyer pays shipping cost. When I got the ship your item note, I clicked "purchase shipping label", went to that screen and it showed a cost to me...

Away time and not all items show up as seller away, buyer buys and eBay has other ideas

What's the deal with away time not showing up on all items? I just had a buyer buy something when away time was active and eBay wanted me to still ship the item within my handling time of three days. The buyer requested a cancellation and I approved....

Returned Item. Ebay Tracking Not working.

I mailed an item back Last Monday. Tracking stopped 3 days ago. Anyone else having issues?

Is Mercari and Others Eating Ebay’s Lunch?

How can Ebay continue to raise fees for sellers while traffic and sales decline and so much competition is out there? Example For Sellers:Mercari sellers pay 0% fees. Cash out fees: $2.00 per direct deposit or $3.00 per instant pay transfer.Ebay sell...

Why is ebay overlaying a message on the first picture of a listing ?

Ebay either puts on a message about how many views a listing has had or some other factor (I don't remember right now what it is). So if I look at a competitor's listing 20 times in a 24 hour period it will show (along with other views) either the nu...

Bulk Listing Tool competely non-operational

I've been trying to use the bulk listing tool for the past hour and cannot get a single listing to load in the "edit listing" page. Every listing just sits in page loading mode and will not load, no matter how long I wait. I've tried multiple browser...