09-20-2009 08:59 PM
04-07-2016 07:43 PM
"To ensure all parties are represented equally in the feedback system, the buyer should leave feedback first in the transaction once the item is received and meets his or her expectations. It is then the seller should leave his / her feedback after seeing the buyer both paid in a reasonable amount of time and the buyer was kind and worked with the seller on any kinks that may have come up."
The above was extracted directly from eBay see link below.
Who should leave feedback first?
04-10-2016 06:21 AM
I fully agree with e-Bays view on feedback.
It's understood that we don't ship until paid.
It is therefore assumed that the buyer paid.
It is the review of the product and the integrity of the seller from the buyer that is really important and an unknown until the buyer responds.
Posting a positive review for a buyer paying for what he purchased may be polite... as a thank you....but has no meaning.
04-10-2016 10:54 AM
The text below is not derived from eBay policy. It was written as a guide by a user:
To ensure all parties are represented equally in the feedback system, the buyer should leave feedback first in the transaction once the item is received and meets his or her expectations. It is then the seller should leave his / her feedback after seeing the buyer both paid in a reasonable amount of time and the buyer was kind and worked with the seller on any kinks that may have come up.
The best recommendation to prompt sellers to initiate feedback first is for the buyer to send a short message confirming receipt of the item. If sellers are invested enough to want feedback, they will engage accordingly.
04-10-2016 09:53 PM
Apologies overlooked the source and the way it looked I assumed from ebay.
All in all feedback given to buyers can't be negative anyway. It matters to sellers and matters the most to those who have their money held because they only sell an unwanted items/gift once a year if not longer thus not meeting eBays new stupid policies for release of funds! If you are the buyer you received your goods as described and are happy with it then leave feedback! If you have your goods why shouldn't the seller get their funds?
eBay is now all about the buyer not the people paying them the 'Sellers' ....soon they will end up with no sellers! They need to wake up and realise there are many other cheaper and much better options for sellers out there these days. eBay is the middle man should be treating both Buyers and Sellers as equals!
06-27-2016 08:40 PM
Do you think it would be well received if I sent this type of a message to the buyer.....
"If you have any concerns, please contact me before leaving feedback and I will do my best to resolve any issues. If you are satisfied, I would be grateful if you would leave me positive feedback. Thank you so much for choosing to trust me with your business."
07-01-2016 10:38 AM
Bull - ' ' ' ' !! A buyer's pymt is NOT the last thing they can do. Just because they paid does not show their 'true nature'. I saw where an excellent seller with over 800 transactions and a 100% perfect feedback recieved a negitive feedback because,...and I quote; SELLER PROMISED DELIVERY IN 2 DAYS AND IT ARRIVED ON 3RD ". So, even if a buyer pays instantly does not mean the buyer is not an incensitive malicious selfish non-sensible jackass nutcase. So here are two suggestions. 1) Ebay needs to quit making these promisses on a seller's behalf because priority mail does not always deliver in 2 days. 2)Never give a buyer a feedback untill they give one to you, the seller. One cannot give a negitive feedback to a buyer,which is totally unfare,but at least the 'nut case' will have one less undeserved "Positive" feedback. Hey, I wonder if any sellers have actually given a Positive feedback which read "This Malicious Nasty buyer gives out negitive feedbacks for no good reason.
07-01-2016 12:48 PM
07-01-2016 02:27 PM
A buyer's 'activity' IS NOT complete once they've made payment. The buyer's activity is complete only after they've given their feedback. (And really,even then, they still have leverage over the seller for 6 months.) Honest sellers are armed with only 'kid-gloves'. Buyers are armed with 'razor wire', and can destroy an honest seller's reputation if , by their very nature, happen to be thoughtless misserable individuals. Case in point... An honest seller had about 800 positive feedbacks and one negitive. When I checked the negitive, I could not believe what the buyer wrote. " Promised delivery in 2 days, arrived on the 3rd!" Then I looked-up the buyer's feedbacks,and there it was, the feedback given by the seller "AAA Excellent Buyer, Fast Payment , Hope to see again."
07-17-2016 11:48 PM
I always used to be one to leave feedback as soon as an item was received and as expected... regardless if they had already left feedback or not. Sellers have changed my mind though. In the past 12 months... 10% of sellers left feedback prior to me leaving feedback for them, an additional 30% left feeback after receiving it from me and 60% of sellers couldn't be bothered to leave feedback even after positive feedback was left for them.
I understand both sides of the coin, but more and more it seems sellers are loosing sight of "customer service" and some "sketchy" sellers are using feedback more as leverage. There will always be a buyer who just can't be placated as well as sellers that are attempting to misrepresent their products. That's just a reality of doing business.
For me? I'm just a buyer and it's no skin off my nose if my feedback score goes up or not. I realize it's more important for a seller, but what I'm being TAUGHT lately... the majority of sellers could really care less about leaving feedback once feedback is received from the buyer. There is absolutely NO incentive for them to do so. They have my money and my positive review already.
To that end.. I no longer plan on leaving feedback for any seller that doesn't bother to thank me for my business. Waiting for me to thank them for selling to me, accepting my money and confirming that they sold me what they said they were going to before thanking me for my business (or more often than not... not even then) is just ludicrous.
07-18-2016 12:45 PM
07-19-2016 09:20 AM
Ive given sellers feedback and received nothing in return...that's why I don't give feedback until I receive it. Seller is in business I'm not. If a seller doesn't give me feedback because of laziness of whatever, I can't make them give it to me, meanwhile my measly amount of feedback stays measly. I can think of a half dozen sellers I left feedback to, to receive nothing in return. Of course there are buyers that are ignorant and do things on purpose, but a seller has to move on. A good buyer knows to look past the stupid negatives a seller might get ( 1 out of 800 ) like you say, Good sellers give an automatic reply after you pay, they don't have time for 1st grade child games. If I don't get feedback from a seller, I find another one. Good sellers will always get negative feedback at some point, it's the nature of the system. It doesn't affect my buying decision unless there is nothing but bad feedback.
07-19-2016 09:29 AM
07-19-2016 09:31 AM
07-19-2016 09:43 AM
This is a very good post and states what I've also been saying. I used to leave feedback and received nothing from sellers, no more.
10-03-2016 07:07 PM
I do much more buying than selling, but use the same account for both. My 100% feedback over just shy of 20 years is an immense source of pride for me, and I don't want to risk it. As a seller, I always wait for the buyer to either leave + feedback or let me know something is wrong so I can fix it no matter what it takes! I always leave + feedback to a buyer who's satisfied. I don't look at it as a childish game at all!
Flick