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I package stuff for shipping VERY carefully. Like bubble wrap, medical pads, and pool noodles for extra support. 90% of everything I've shipped parcel select has arrived broken. One package looked like a fork lift went through it. I will NEVER ship p...
Maybe I need to read more… but can someone explain to me why shipping is considered part of my sales when most of the time I lose money on shipping because I’m not charging enough. Please help me to understand why that’s considered sales and may be r...
Hello there, I am looking for advice.On May 1 I sold a laptop computer on eBay for several hundred dollars and the buyer choose FedEx Smartpost for shipping. The package was scanned by FedEx after I put it in a FedEx drop box, but it never made it an...
I've not seen any discussion about this and cannot find anyone even mentioning it online. Last I knew we had a maximum of 30 days for handling. When did it go up to 40? Guess maybe I've been hiding under a rock?
I sold an item and, I guess the weight provided in the listing was off. When it got to the buyer, USPS told him postage was $2.52 short. I always use "Free Shipping" so this was on me. I just refunded the buyer the money, however, I want to avoid thi...
I sometimes have a problem printing on my label printer from our main computer. This never used to be a issue, as I could simply pick up the bulk label confirmation email sent from eBay on my laptop and click on reprint. The pdf came up as one label ...
eBay internationals shipping is higher in my account than what eBay posted. For example, to Canada under 8 Oz, eBay states $11.86, but in my account shows about $15. Is there a way to correct that?
Ok, so we have a parcel that was to be delivered in Canada on April 23rd. It is now May 18th and no parcel. Customer files a not received request. Parcel is shipped via Ebay Delivery Services>Ebay SendSo, contacting customer service, they suggest I c...
I sent the package to eBay International Shipping hub. Ebay said the order cannot be filled and canceled the shipment. The tracking shows it's still at eBay International Shipping hub. I contacted Ebay to have the package returned to me. The package ...
The very nice postal worker was helping a very sweet elderly lady with her package. She asked if they had 'fragile' stickers for her so they could possibly show some extra caution. The postal worker informed her, 'Ma'am, you don't have to worry we do...
So I placed an order, that I didn't realize was local pickup. I sent my money and dumbly waited for it to be shipped. However, I eventually realized that it was local pickup up, which caused a big problem because the seller was on the opposite end of...
I mixed up two orders and of course one was going international. The package was scanned into the eBay Consolidation Ctr yesterday and is still there. Is it possible to have the pkg stopped there and sent back to me? I chatted with eBay help but they...
I've sold a basic calligraphy set to an international buyer for $15.00 on February 11th. The order earnings were $12.22 back then. I've shipped the package next morning. It's still in transit. Since February 12th the package is running in zig-zag, li...
Any advice appreciated. I shipped an item on April 10th through eBay Standard International. The buyer has recently reached out stating they haven’t received it. After researching I have found that USPS did not scan it upon pickup at my house and whe...
Buyer in South Africa purchased some mascara that I am selling. Import restrictions to South Africa says no liquids. Anyone know if liquid mascara would fall under that? Or is it a case of being up to the interpretation by the customs agent and I'd b...
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