Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Changes to combined shipping after bids

1. Posted two items on eBay with flat rate shipping $5 each. 2. Received bid for both items from same member.3. Changed shipping preferences (first time) to 3days to combine orders, and add 3.25 for additional item. (Fits in small FRB) Will the listi...

Global shipping programme, are some countries ineligible?

I'm Uk based. I have a flat rate selected for any country in Europe. For everything else I have GSP selected. Recently I've had some buyers from certain countries asking me what shipping will cost, even though I have GSP selected. When I go to my lis...

Resolved! EIS Hub (Glendale Heights) Processing Time - [Update 2024, July 31]

Hi everyone,I am a buyer, recently placed an international order, and I'm trying to get a better understanding of the shipping process. Since this is my first time using the Ebay International Shipping option.Specifically, I'm curious about two thing...

My orders

I need to see what I ordered

Shipping label suddenly password protected

Hello community after I purchase a label thru ebay, and then try to print it I get a technical difficulties try again message: and I also get 2-3 printer error ebay shippimg label this document is password protected notifications: so then I save lab...

Screenshot_20240420_194525_Print Spooler.jpg

I WANT TO PURCHASE EXTRA INSURANCE ON WHAT I AM SELLING BUT THE BUYERS PICK AND PAY FOR THE MAILING

I WANT TO BUY MORE INSURANCE ON WHAT I AM SELLING, BUT THE BUYER PAYS FOR THE SHIPPING LABEL. HOW DO I PURCHASE EXTRA INSURANCE THAT I WILL PAY FOR IT MYSELF

Resolved! combining shipping on buy it now items from same seller

A buyer wants to buy 3 of my separate listings, all listed as 'Buy it Now''. She put each one in her cart but said she wasn't given the option to 'request combined shipping total', instead it said she couldn't combine shipping on Buy it Now items. Is...

Shipping charges

Can a buyer create a shipping discount on items purchased?

USPS

Open Question: Are any other sellers having problems with the USPS delivering Ground Advantage packages? I have experienced numerous lost or delayed shipments. I purchased the mailing label from ebay, printed it on a self-adhesive label, and use qual...

Shipping Pokemon cards - help!

Hey guys, I'm an experienced seller on Ebay but just recently opened this little shop with a friend to sell off Pokemon cards. Shipping has become an absolute nightmare for us and we'd love some feedback. So far on an average sale, we have to pay $3....

Shipping

Customer bought an item I went to print the shipping label. It would not print and when I went out and came back, it says already shipped and I have not shipped it yet

I mailed a box Ground Advantage using eBay label. It has been lost for a month. Is it insured?

I mailed a box Ground Advantage using eBay label. It has been lost for a month. The USPS Search request was closed: package lost. I was told by USPS that I can file a insurance claim for up to $100., but when I look in the USPS website the services G...

Bug: UPS tracking number not auto-populating in order all of a sudden

I purchased a UPS label through eBay @20 minutes ago. Normally the order will automatically update with the tracking number. (And it did for the other two UPS shipments I did earlier today.) However, this time it is not doing that. I can go to the Sh...

"Shifting" contents

Hello all, I got my first sale today after a 10+ year hiatus, two light-weight compression bandages in original boxes. My question is this. I have each item in separate baggies and then both items together in a larger baggie. I left air in all the ba...

3rd Party Insurance for Global Shipping and Freight forwarding addresses?

Specifically looking for an alternative to Shipsurance as it seems their claim form has to be signed by the buyer from the address provided by eBay. As the form detects the IP location of the buyer. Obviously this is impossible and I'm certain Shipsu...